At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Got a great deal at the clearance rack. Everyone was very helpful.
BW
brittany worrell
Apr 30, 2026
1.0
Horrible customer service ,MEAGAN the store manager shouldn’t have a job in customer service . She’s rude , unclean , has zero knowledge of outdoor products (didn’t even know what a pop up tent is ) hangs up the phone on customers and mocks them . DO NOT SHOP HERE !!! If none of us shop here they will be forced OUT !!
LB
LauraLee Beaton
Apr 4, 2026
2.0
Plenty of selection and lots of staff asking if you need help. The major downside is it's very pricey, you better bring a packed wallet and your friend's wallet and his friend's wallet and so on......
RL
Radina Lukanova
Mar 31, 2026
5.0
I had to find new pairs of shoes. Tucker was awesome - super knowledgeable, patient and friendly. He made my experience very comfortable and amazing. Thank you, Tucker!
JK
Jason Kosola
Mar 26, 2026
2.0
Sometimes part of good customer service is knowing when to leave a customer alone. I wish this store understood this.
Every time I'm in the store I am constantly bombarded with employees asking me if I need help finding something. Sometimes three or four employees within a matter of 5 minutes will ask me if I need help. Or the same employee will ask me if I need help two or three times seemingly not understanding that they just asked me that 2 minutes ago. It's a bit excessive, it feels like harassment, and it makes shopping at this store unpleasurable.
REI Durango offers quality outdoor gear and apparel, including their own award-winning REI brand, as well as brands like The North Face, Patagonia, GoPro, and more.
What are the store hours for REI in Durango, CO?
REI Durango is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays. The store is closed on Christmas Day.
Where is REI located in Durango?
REI is located at 40 Turner Drive, Durango, CO 81303, USA.
Does REI Durango have wheelchair accessible entrances and parking?
Yes, REI Durango has wheelchair accessible entrances and parking, and also offers free onsite parking for customers.
What payment options does REI Durango accept?
REI Durango accepts American Express, MasterCard, Visa, debit cards, mobile NFC payments, and credit cards. Cash is not required.
Does REI Durango offer in-store pickup or onsite services?
Yes, REI Durango offers in-store pickup and onsite services to support your outdoor gear and equipment needs.
What nearby places can I visit when shopping at REI Durango?
Near REI Durango, you can visit Rainbow Springs Flower Farm for a relaxing nature walk, or enjoy a movie at Storyteller Theaters Durango Stadium 9.
Are there hotels close to REI Durango for visitors?
Yes, several hotels are nearby including Homewood Suites by Hilton® Durango, SpringHill Suites by Marriott Durango, and La Quinta Inn & Suites Durango.
Where can I find automotive services near REI Durango?
Nearby automotive services include Morehart Murphy Regional Auto Center and Morehart Subaru, which offer car sales and repair services.
How can customers contact REI Durango or find more information online?
Customers can call REI Durango at +1 970-844-8900 or visit their website at https://www.rei.com/stores/durango. They also have active social media accounts on Facebook, Instagram (@rei), and Twitter (@REI).
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