When you rent your skis or snowboard from Black Tie Ski Rentals of Crested Butte you not only receive some of the best equipment available tuned to perfection every time, you also receive our award winning ski rental concierge service; Black Tie Ski Rentals won Ski.com’s award for Best Customer Service in 2005.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.