Since 1991, L.J. Smith has made many strategic acquisitions and currently has 6 locations, four of which are complete manufacturing facilities, throughout the country in order to meet the needs of their valued customers.
Today, L.J. Smith is the largest stair parts manufacturing company in the country. Our continued growth over the past several decades is clearly a result of our leadership role in developing and taking to market new and innovative products & techniques. We have patents or patents pending on nearly two dozen products and processes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.