Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Shop online save some time and don’t have useless humans side eyeing you. Great customer service lol 👎🏻
EW
Elisabeth Williams
Jun 1, 2026
1.0
I called the store at 12:21pm. I had a shirt two days past the 30 day return window. The woman I spoke to on the phone looked up my order and told me I would be able to exchange the shirt for a different color as long as the price and type of shirt was the same. I arrived at the store 65 minutes later, found the same style/price/sizs shirt in a different pattern. I tried to check out and was told the opposite— that I could only exchange the same shirt in the same pattern for the same price for a different size. Which I didn’t need. Super annoying.
AC
Alexa Colin
May 23, 2026
1.0
Me and my fiancé walked in hoping to look for a decent outfit for a wedding. We walked into the fitting room ourselves And not a single person walked up and offered their help. It felt uncomfortable and unprofessional. The judgmental glares really adds the cherry on top to the whole experience 😊
AP
Andrew Powell
Apr 22, 2026
5.0
Looks like some folks had a bad experience here, but I’ll share that I had a great one. Easy in and out, and Emme was super helpful with getting extra sizes and giving advice. She volunteered to look up the make of certain fabrics for me as well.
AB
Adam Bliven
Jul 29, 2023
4.0
My order was early and correct for pickup at this location.
What are the operating hours for J.Crew Factory in Salt Lake City?
J.Crew Factory in Salt Lake City is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is J.Crew Factory located in Salt Lake City?
J.Crew Factory is located at 1170 E 2100 S, Suite A, Salt Lake City, UT 84106, USA, within the Commons at Sugar House.
What payment methods are accepted at J.Crew Factory?
J.Crew Factory accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does J.Crew Factory offer in-store pickup services?
Yes, J.Crew Factory offers in-store pickup services for customers.
What types of clothing and services does J.Crew Factory provide?
J.Crew Factory provides colorful clothes with styles for women, men, and kids via the Kids' Crewcuts line, including private shopping appointments available by call.
How can I contact J.Crew Factory in Salt Lake City?
You can contact J.Crew Factory via phone at +1 385-910-0398 or email at store.1091@jcrew.com.
Are there any nearby clothing stores close to J.Crew Factory at Commons at Sugar House?
Yes, nearby clothing stores include LOFT, Old Navy, and Athleta, offering a variety of women's, men's, and children's clothing options.
What nearby restaurants can I visit before or after shopping at J.Crew Factory?
Nearby restaurants include Yellowfinn Grill and Sushi Bar for Asian cuisine, Chick-fil-A for fast food, Noodles & Company for American fare, and Rubio's for Mexican and seafood dishes.
Are there beauty and wellness establishments near J.Crew Factory?
Yes, you can find M Vince Nail Spa, SkinSpirit medical spa, and LunchboxWax Sugar House nearby for nail care, skin treatments, and waxing services.
What are some nearby services and amenities around Commons at Sugar House near J.Crew Factory?
Nearby amenities include Jiffy Lube for automotive services, Rideologie gym and cycling classes, Visionworks for eyewear, and hotels like Extended Stay America for accommodations.
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