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J.Crew Factory

3.6
(15 reviews)

Business Details

1170 E 2100 S, Salt Lake City, UT
84106, United States
(385) 910-0398
https://stores.factory.jcrew.com

About

Clothing Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.

Location

J.Crew Factory
1170 E 2100 S, Salt Lake City, UT
84106, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.6
15 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
1
1 star
4
  • AR
    Angelica Russo
    Sep 25, 2026
    5.0
    Yesterday I went in looking for one or two things to refresh my closet now that I am so tired of what I have had for years. The sales women’s help was amazing. They helped put outfits together, and I walked out with a bit more than I expected, but I am super excited about my purchases and will definitely go back!
  • JH
    Jonathan Herrera
    Jul 8, 2026
    1.0
    Shop online save some time and don’t have useless humans side eyeing you. Great customer service lol 👎🏻
  • EW
    Elisabeth Williams
    Jun 1, 2026
    1.0
    I called the store at 12:21pm. I had a shirt two days past the 30 day return window. The woman I spoke to on the phone looked up my order and told me I would be able to exchange the shirt for a different color as long as the price and type of shirt was the same. I arrived at the store 65 minutes later, found the same style/price/sizs shirt in a different pattern. I tried to check out and was told the opposite— that I could only exchange the same shirt in the same pattern for the same price for a different size. Which I didn’t need. Super annoying.
  • AC
    Alexa Colin
    May 23, 2026
    1.0
    Me and my fiancé walked in hoping to look for a decent outfit for a wedding. We walked into the fitting room ourselves And not a single person walked up and offered their help. It felt uncomfortable and unprofessional. The judgmental glares really adds the cherry on top to the whole experience 😊
  • MS
    Melinda Shelley
    May 31, 2024
    5.0
    I had a beautiful experience shopping at this J. Crew today. Everything was organized so nice and neat and the service was wonderful. I was helped specifically by Sean he was so kind and answered all the questions I had with respect towards me. I am so grateful for my experience here today and look forward to shopping there again soon. #neverstopdreaming

Frequently Asked Questions About J.Crew Factory

What are the operating hours for J.Crew Factory in Salt Lake City?

J.Crew Factory in Salt Lake City is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is J.Crew Factory located in Salt Lake City?

J.Crew Factory is located at 1170 E 2100 S, Suite A, Salt Lake City, UT 84106, USA, within the Commons at Sugar House.

Brand Certified Facts from J.Crew Factory

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Certified October 18, 2026Yext Knowledge Graph
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