Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 51 South Main Street in Salt Lake City, UT or shop the collection online.
Explore offerings from Express on 51 South Main Street in Salt Lake City, with popular find your fit., best dress list, men's jeans, and women's jeans available at this location.
Associates are always so friendly and Sophie went above and beyond to find me the shirt I needed for an important meeting it was still in a box in the back. Thanks so much to the express team your great!
AR
Ashish Rana
May 19, 2026
1.0
Reference Customer Experience Ticket #727577
This store does not deserve even one star.
I experienced repeated unacceptable treatment from the store manager, Courtney, whose behavior was unprofessional and discriminatory.
A couple of weeks ago, I visited to return an item due to sizing. The cashier was helpful, but Courtney intervened, aggressively inspected the tag, and questioned my integrity. The return was completely valid, yet no apology was given.
Today, the situation escalated. I purchased about $370 worth of merchandise. As I was checking out, Courtney again stepped in. I politely requested another cashier, but she refused.
She then forced five items into one small bag. When I requested a second bag, she claimed there was a “theft prevention policy.” I am handicapped and had to walk to the parking lot worried the bag would tear. She could not provide any proof of this policy. Even when I asked about splitting into two transactions, she denied that as well.
After leaving, I contacted customer service, who confirmed that no such one-bag policy exists. Meanwhile, other customers nearby were given multiple bags for their purchases and were visibly shocked by how I was treated.
Based on these repeated incidents, I felt unfairly and selectively treated. This was humiliating and unacceptable. A company like Express should not have managers who treat customers this way.
JT
Julia Trotter
Feb 7, 2026
5.0
My husband and I love this store and the sales associates are always so helpful and knowledgeable. Shout out to their resident suit expert, Austin, for helping us find the right fit and feel confident in our purchase!
BH
Brad Hayes
Jan 9, 2026
1.0
Cant reach them via phone. Message says press two and then hangs up on you.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express City Creek Center hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express at 51 South Main Street, Salt Lake City hiring?
Please visit https://www.express.com/g/careers/ to view and apply for open positions.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return an online order to this Express store?
Online orders can be returned or exchanged within 30 days at any Express store but not at Express Factory Outlet stores.
What are the operating hours for Express at 51 South Main Street?
Express is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does Express offer in-store pickup for online orders?
Express provides in-store pickup services allowing customers to buy online and pick up their orders at the store.
What payment options are accepted at Express in Salt Lake City?
Express accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What types of clothing and accessories can I find at this Express store?
Express offers women's and men's clothing for work, play, and parties, including jeans, leggings, dresses, suits, graphic tees, shoes, jewelry, and accessories.
Are there other stores nearby where I can shop for shoes after visiting Express?
Yes, nearby shoe stores include Foot Locker, Vans, House of Hoops by Foot Locker, and Freebird Stores, where you can find various styles of footwear.
What nearby dining options are available around Express at 51 South Main Street?
Nearby you can enjoy dining at Vitality Bowls, a health food and smoothie bar, and Cafe Rio Mexican Grill for Tex-Mex cuisine, perfect for a meal before or after shopping.
Are there other fashion and accessory stores near Express?
Yes, nearby fashion and accessory stores include Apex By Sunglass Hut, Pandora, Morgan Jewelers, Claire's, and Bronxton, offering a variety of jewelry and accessories.
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