This profile is uncertified and using publicly sourced data
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Business Details
About
Western Apparel StoreHat ShopLeather Goods StoreMen's Clothing StoreSilversmithWomen's Clothing Store
Welcome to Burns Cowboy Shop, the oldest same-family-owned western retail store in the world, proudly serving customers since 1876. We specialize in creating high-quality, handmade boots, belts, buckles, hats, and accessories, along with jackets, handbags, and silk scarves that embody the spirit of the authentic American West.
Our custom offerings set us apart—experience the luxury of hats crafted from fur felt, shaped right in front of you in just 10 minutes. Enjoy free hat branding, and take advantage of our lifetime hat reshaping and boot resoling services, ensuring your iconic pieces endure for generations.
Featured on the hit TV series Yellowstone, Burns Cowboy Shop is synonymous with exceptional craftsmanship and unparalleled customer
Location
Hours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.