Sunglass Outfitters By Sunglass Hut

Reviews

• AS

  Admiral Solo

  Mar 31, 2025
  3.0
  Selection was okay, better than some locations I have been to. Staff wasn’t very helpful at all. Actually sent me to another location to get help. Claimed that this location was only a subsidiary of the actual Sunglass Hut company. Okay. That should mean that you can still help me with my product issues. The So What here is that you are better off going to an actual Sunglass Hut location in a mall than here. Or a gas station with sunglasses that when they break ( and even the $400 kind still break) you won’t have to go back for help.
• KH

  Kathy Huff

  Sep 9, 2019
  1.0
  To much money
• SK

  Snow Knight

  Sep 3, 2019
  1.0
  I am a big sunglass fan and own several pairs, I have shopped at this store for sunglasses several times though out the last 3 years. In the last few months I have noticed a big decrease in customer service. The employees don't seem to care at all about what I'm asking for they just recommend what ever is popular then walk away. I was told they got a new manager early this year which would explain the difference in customer service. I will not be coming back and will take my business to a store that will actually help me instead of just walking away after they say hello.
• BB

  Bradley Briggs

  Jul 21, 2019
  5.0
  Long story short: James and Gavin will educate you on everything you have questions on and far more, without a salesman vibe (only uber friendliness), and they’re customer services skills are beyond exceptional. My experience: I walked in and their displays caught my eyes as I’m a repeat Oakley purchaser over the past 10 years. First James asked how he could help and had me feeling well taken care of as he offered to get the two sunglasses I was interested in immediately and had options ready that I hadn’t considered that really broadened my selection. James had incredible reasoning as to why certain frames fit different contours and structures in the face and pointed out why a pair I was wearing was working the way it was. This very genuine and impactful approach is a winning way to approach customers. Amidst my discussion with James was when Gavin walked up and answered a new question I’d just thought of with the prizm lens specifics that he handled with ease. I had several follow-up questions that he answered leaving me shocked at the great detail and areas different lens performed best in. Talk about great education as to why different pairs can look good, how they work, and which ones do what, considering what I’m using them for. These two left me reeling to purchase several new pairs in the near future and more importantly I felt at home there with all questions answered beyond initial expectations.

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