The SOS team understands the importance of getting patients relief as quickly as possible, which is why we opened the SOS SHOP for convenient access to quality retail products that boost orthopedic health.
The SOS SHOP provides education and professional fittings in a relaxed atmosphere; and offers a premium line of products to promote total orthopedic health among SOS patients and the Central New York community.
The SOS Shop carries products recommended by our physicians to aid in patient recovery and enhance overall health. Product lines include wound care, foot pain, neck & back pain, nail care and footwear including walking sneakers, casual shoes, and fashionable flip-flops.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.