Oakley

Reviews

• CC

  Chris

  May 9, 2026
  2.0
  First time in there go buy a couple pairs of glasses selection's OK but You would think an authentic Oakley store you would be able to Customize a pair while you're there waiting. So Seemed like every pair that I liked and fit me had crappy lenses and if they have them there at the store, my thinking this is The only store around I spent an hour driving there because at one point I called and talked to someone a while ago. It's probably a year ago and she said that she would be able to know change something on there if I wanted so I was looking Pair of glasses with the polarized lenses and find the glasses you like but then they want to charge another $140 for those lenses but if you look online, you could change it and it's still $100 cheaper online and you don't get the oh no, we can't do that. No, we can't do that from the store. But the part that really bothered me was, I'm trying to look around and I just wanted to be left alone said that I'm like I'm good. I'm just looking in. They're literally standing right up but you know what. Went to Bass Pro shop and they had a deal. All I could say is I won't return to the store just for the fact of being made felt uncomfortable looking around and then just the fact of your a licensed store and you won't make modifications like you could make simply online on op.com that no sale rack no like older glasses like last year's models to sell nothing where you gonna go and spend 500 bucks on a couple pairs of glasses all right well look and grab a pair for Your wife or girlfriend or kids me personally did there's no selection. You can have all the pair of sunglasses there in the world, but if you're you can't make it to where the customer Actually likes them. What's the point you're literally forcing them to pay premium prices and not even get exactly what they want. You're gonna tell me for example pair of Oakley bat Wolf all their glasses still marked it almost $200 With plain black icons And black prism lenses And then tell me $135 to replace the lenses on top of that So now you're $335 plus tax for a pair of sunglasses on oakley.com. They advertise for 116 with the lenses that I would of wanted on there and that they did have at the store too so if you like me and You work hard for your money and you're gonna go do something for yourself. I would've liked to left there with a couple pairs of sunglasses that I was happy with not that I was forced to like Because that's all they had and it's the only store that has them and I didn't wanna wait to order online. It's just to me not caring about your customers want
• JK

  Joseph Kuhn

  Jul 11, 2021
  5.0
  I stopped to get a pair of replacement lenses for a old pair of gascans. By the time I left I had what I came for and much more! The guy working was awesome, very helpful and knowledgeable about the products, and cool it was almost like hitting the store with a buddy. And everything I got was high quality and priced great! Destiny USA is a huge mall and this little store is the best reason to go there! I'm planning to stop back in later thus week to grab a couple other things I wanted and a pair of glasses for my girl. Everyone should stop and see this place!
• AL

  Aaron LaRock

  Jul 2, 2021
  3.0
  Ordered a pair of lenses and had them shipped to the house.Wrong product came.It was ordered correctly by the store associate but shipped wrong.Oakley customer service told me I had to deal with the store.I called the store to find out they were temporarily closed due to lack of staff.I called customer service back.Finally,after a week I received a call telling me they will ship new lenses.Customer service for Oakley not so good.
• KB

  kismet bey

  Dec 15, 2018
  1.0
  Oakley is a scam.

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