Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rochester, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Explore offerings from JCPenney on 25 Miracle Mile Dr in Rochester, with popular color, highlights, service upcharge, and manicures available at this location.
Color
25 items
Color
Associate Chemical Service
& UP
Men’s Gray Blending
& UP
Premium Color
& UP
Premium Color with Haircut
& UP
Ombre
& UP
Ombre with Haircut
& UP
Temporary Color Rinse
& UP
Single-Process
& UP
Double-Process
& UP
Single-Process with Haircut
& UP
Double-Process with Haircut
& UP
Glossing
& UP
Corrective Color
& UP
Highlights
Balyage
& UP
Balyage with Haircut
& UP
Accent Foil
& UP
Foil
& UP
Partial Foil
& UP
Cap Highlight
& UP
Dimensional Color
& UP
Foil with Haircut
& UP
Partial Foil with Haircut
& UP
Cap Highlight with Haircut
& UP
Dimensional Color with Haircut
& UP
Service Upcharge
Premium Color Upcharge
$10.00
Nails
15 items
Manicures
Gelcolor Manicure
& UP
Classic Manicure
& UP
Hot Oil Manicure
& UP
French Manicure
& UP
Nail Repair
& UP
Polish Change
& UP
Nail Embellishment
& UP
Gelcolor Removal
& UP
Spa Manicure
& UP
Nail Extensions
Nail Extensions - Full Set
& UP
Nail Extensions - Fills
& UP
Nail Extensions - Wraps
& UP
Pedicures
Gelcolor Pedicure
& UP
Spa Pedicure
& UP
Classic Pedicure
& UP
Speciality
34 items
Skin Treatments
Acne Facial Treatment 60 Minute
& UP
Refreshing Facial Treatment 30 Minute
& UP
Rejuvenating Facial Treatment 60 Minute
& UP
Firming Facial Treatment
& UP
Eye Treatment with Facial
& UP
Facial Tissue Treatment
& UP
Massage Treatments
Relaxing 30 Minute
& UP
Reflexology
& UP
Hot Stone 90 Minute
& UP
Relaxing 60 Minute
& UP
Hot Stone 60 Minute
& UP
Deep Tissue 30 Minute
& UP
Deep Tissue 60 Minute
& UP
Haircuts
Men’s Signature Experience
& UP
Kids’ Haircut 12 and under
& UP
Hair Removal
Full Face Hair Removal
& UP
Eyebrow Shaping
& UP
Neckline Hair Removal
& UP
Eyebrow Threading
& UP
Half Leg Hair Removal
& UP
Full Leg Hair Removal
& UP
Bikini Line Hair Removal
& UP
Underarm Hair Removal
& UP
Full Arm Hair Removal
& UP
Men’s Back Hair Removal
& UP
Lip Hair Removal
& UP
Chin Hair Removal
& UP
Conditioning Hair Treatments
Hair Recovery by Redken®
& UP
Penetraitt Deep Conditioning
& UP
Malibu Wellness Intensive Clarifying
& UP
Dry Scalp Tonic
& UP
Mizani® Custom Blend and Dry Scalp Tonic
& UP
Mizani® Custom Blend
& UP
Humecto® Deep Conditioning
& UP
Styling
53 items
Straightening
CHI Ultimate Blowout
& UP
CHI Ultimate Blowout with Haircut
& UP
CHI Thermal Straightening
& UP
Retouch
& UP
CHI Thermal Straightening with Haircut
& UP
Retouch with Haircut
& UP
Finishing
Formal Up-Do
& UP
Formal Up-Do with Haircut
& UP
Signature Blow Out
& UP
Wrap Set
& UP
Basic Blowdry
& UP
Shampoo and Set
& UP
Shampoo and Set with a haircut
& UP
IronWorks
& UP
DesignWork
& UP
DesignWork with Haircut
& UP
Novelty
& UP
Texture
Basic Wave
& UP
Specialty Wave
& UP
Basic Wave with Haircut
& UP
Specialty Wave with Haircut
& UP
Partial Wave
& UP
Relaxer with Color
& UP
Relaxer with Haircut & Color
& UP
Relaxer Retouch (up to 1")
& UP
Relaxer Retouch with Haircut (up to 1")
& UP
Relaxer
& UP
Curl Reforming
& UP
Curl Reforming with Haircut
& UP
Relaxer with Haircut
& UP
Haircuts
Xpress Cut
& UP
Haircut and Blowdry
& UP
Men’s Haircut
& UP
Clipper Cut
& UP
Service Upcharge
Long Hair Pricing - Shoulder to mid-back
$10.00
Long Hair Pricing - Mid-back to waist
$15.00
Extensions
Kinky Twist
& UP
Rope Twist
& UP
Micro Braids
& UP
Natural & Locs
Shampoo & Diffuse
& UP
Loc Styling
& UP
Loc Maintenance
& UP
Bantu Knots
& UP
Cornrow with Design
& UP
Basic Cornrow
& UP
Sets & Twists
Shampoo & Flat Twist Set
& UP
Spiral & Pencil Curl
& UP
Shampoo & Two-Strand Twist
& UP
Press & Curl
& UP
Rod Set
& UP
Straw Set
& UP
Double Twist
& UP
Single Twist
& UP
Reviews
4.2
1,311 reviews
5 stars
691
4 stars
346
3 stars
146
2 stars
63
1 star
65
SF
Sonia Floyd
6 days ago
5.0
Tammy and Rosalie are just customer service gems, in the busy hour, they were so kind and helpful to us all. Keep up the great work guys
NC
Na'Dia Carter
Jun 27, 2026
5.0
Took pictures for my 21st Birthday. My photographer Lynn was absolutely amazing. Constantly hyping me up, and helping me with poses. She made my pinterest inspiration board come to life. Also I was given a %50 deal off and only paid $140. The only thing I would change are there photo deals. You either pick 3 for around $80 or all for around $179. I would’ve liked deals for 10 best photos or a package of 8. But still cheaper than other photographers.
MS
Mark Sciera
Jun 20, 2026
4.0
Long walk from petits to the fitting rooms is only complaint. Store was clean and neat. Nice sale prices.
SS
Shazbo
Jun 14, 2026
5.0
My first visit to JCPenny reminded me of a one-stop shop for all your shopping needs. Spanning over two floors, they sell pretty much everything you could possibly imagine.
They feature a full Catalogue Department, Men’s, Women’s and Kids Clothing, Homeware, Jewellery, Gifts, Handbags, Cosmetics, Watches, a Portrait Studio, and even an in-store Salon! Now that’s a first for me!!!
The prices are reasonable, the layout is easy to navigate, and everything is neat, tidy, and clearly labelled.
Unfortunately what I expected to be a bustling department store was nearly empty. I could literally count the number of fellow customers on my two hands and this was on what should have been a very busy Saturday!
It made me realise that if we don’t actively support and make use of these wonderful local stores, they will unfortunately turn into a relic of the past.
There is plenty of parking
MH
Mark Hynes
May 8, 2026
5.0
The trickle of customers is very concerning. I can remember shopping at JCPENNEY as a child. The store was packed every time.
What types of products can I find at JCPenney in Rochester, NY?
JCPenney offers a variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney at Marketplace Mall?
JCPenney is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup for your convenience.
Can I pay with major credit cards at JCPenney?
Yes, JCPenney accepts American Express, Discover, Mastercard, Visa, and also accepts checks and debit cards.
Is JCPenney accessible for customers with disabilities?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms available for customers.
Does the JCPenney store in Rochester sell products for both men and women?
Yes, JCPenney sells clothing and shoes for both men and women.
Where is JCPenney located within Rochester?
JCPenney is located at 25 Miracle Mile Dr, Marketplace Mall, Rochester, NY 14623.
Is there a beauty store near JCPenney at Marketplace Mall?
Yes, Sephora inside JCPenney is located nearby, offering a range of beauty and spa products.
What food options are available close to JCPenney at Marketplace Mall?
Nearby food options include Friendly’s, Burger King, Cosimos Pizza, Abbott’s Frozen Custard, Marble Slab Creamery, and the Marketplace Mall Food Court.
Are there any services for eyewear and optometry near JCPenney?
Yes, LensCrafters and Katelyn E. Vilasi Optometry, PLLC offer eyewear and optometrist services close to JCPenney.
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