Tiffany & Co.

Reviews

• JN

  Jasmine Nguyen

  Sep 24, 2026
  2.0
  I had a really mixed experience at this location. I first came in on Monday to order a bracelet, and Amy was wonderful. She was warm, welcoming, and genuinely helpful throughout the process. She made me feel comfortable and made the experience feel like what I would expect from Tiffany. Unfortunately, my experience was completely different when I returned on Wednesday to pick up my bracelet. When I walked in, as I was telling someone that I was there for a pickup, the associate assisting me immediately gave me an attitude and asked me, in a very dismissive way, who I was ( I was told his name was James). It was a small interaction, but it really changed the experience for me. When you’re purchasing from a luxury brand like Tiffany, I think basic courtesy and a welcoming attitude should be consistent, regardless of whether someone is purchasing or simply picking up an item. I want to specifically recognize Amy because she was genuinely kind and helpful, but unfortunately the interaction I had during pickup left a bad impression. I hope management takes feedback like this seriously because the customer experience is a big part of what you’re paying for with a luxury brand.
• FB

  Francesca Bueti

  Sep 9, 2026
  1.0
  Walked in to get the Elsa Peretti heart box. I asked someone for the item. An employee went to the back and brought it out. I then asked if I could view the box which had a thin layer of tissue paper on it and they said ROLLED their eyes then no because re-wrapping the thin layer of tissue paper would have been too much trouble! 😂 I walked out without making the purchase due to the terrible customer service! I often buy items like this from Tiffany, and I’ve never encountered an employee so rude or unwilling to do their job
• BZ

  Brian Zhai

  Jul 29, 2026
  1.0
  The male sales with long hair was extremely grumpy and unprofessional. We wanted to try on white gold wedding bands after seeing them on Tiffany’s website, and he told us Tiffany “only does platinum.” Well that’s obviously not true unless the website is wrong. Mind you this was a 2pm on a Tuesday, and the store was empty.
• TD

  Thishanth D

  Jul 6, 2026
  5.0
  My first ever Tiffany purchase and it was an awesome experience. Eric from the store was friendly and patient, going through the various options with me. Can’t wait for my next piece already
• WH

  Wenbin Hu

  Jul 3, 2026
  5.0
  Shout out to the staff working here. We were able to get the necklace we wanted for a very long time. Complimentary jewelry cleaning is a big plus. Thanks for the amazing Tiffany’s experience. They gave us a personalized attention and created great customer service and conversation. Although this branch is smaller than expected compared to their other locations.

Frequently Asked Questions About Tiffany & Co.