Ralph Lauren Women's and Home Flagship

Reviews

• AC

  Aaron Chamberlain

  Jun 30, 2026
  4.0
  Very nice store. Daughter and I had a great time browsing and imaging we were going to buy the place.
• CG

  clarizeth guevara

  Jun 1, 2026
  4.0
  i meant to post this a while back but the male security guard was very friendly to me, the only one that actually assisted me as he saw i was waiting in line for a while to pick up my package. i was very appreciative!
• S

  Ömer Saraçoğlu

  May 31, 2026
  5.0
  Barlas ile tanışma fırsatı yakaladık, dünya güzeli bir insan, çok yardımcı oldu. Türk’ler iyi ki her yerdeler🙏🖐️
• BS

  Benjamin Sisic

  May 29, 2026
  5.0
  This store is gorgeous!! The staff are exceptionally friendly.
• XX

  xinyi x

  May 12, 2026
  1.0
  Unacceptable Customer Service We visited this store around 4–5pm today and had an extremely disappointing experience. I asked to try on the Polo Play Bag because I wanted to check how the crossbody strap fit before purchasing. The sales associate refused and told me that if I did not already intend to buy it, I should not try it on. I genuinely cannot understand how a luxury retail experience can expect customers to purchase bags without even being allowed to test the fit. It was also shocking to hear the implication that the bag’s quality would somehow “get old” simply from being tried on. That is completely unacceptable for a brand positioned as high-end. I came into the store excited and fully intending to purchase the bag I had been eyeing for some time. I had even grabbed coffee at Ralphs Coffee beforehand and was looking forward to shopping. Instead, I left feeling embarrassed and extremely disappointed. After reading through other Google reviews, it seems this location has had customer service complaints for quite a while, which makes it even more concerning that management does not appear to be addressing the issue at its root. I strongly encourage management to review the CCTV footage from today and properly address this employee’s behavior. I will also be escalating this directly to Ralph Lauren corporate, since it seems customer concerns shared through Google reviews have not resulted in meaningful improvement.