Manhattan West is a 7-million-square-foot mixed-use development by Brookfield Properties, built as part of the Hudson Yards Redevelopment. The project spans 8 acres and features four office towers, one boutique hotel, one residential building, 225,000 square feet of retail space and a 2.5-acre public plaza.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.