lululemon

Reviews

• KG

  K G

  2 days ago
  1.0
  Bad customer service. I feel like I am working for THEM, and they doing ME a favor. I left an item for alteration and they never called or emailed to let me know it was ready for pick up. Almost three weeks passed by. I called the store, nobody called me back. Finally I went back in person and the item was there the whole time! When I asked why they didn’t call, the sales person said ‘we don’t make phone calls’, and when I asked why didn’t you email me she said ‘sorry we had your email ending in .con not .com so it bounced back’. Honestly I don’t think the price is worth it, there are better brands out there.
• TH

  Ty H

  6 days ago
  1.0
  Over priced workout clothes ,just a waste of money
• KK

  Kevin Kolbe

  Mar 9, 2026
  1.0
  I purchased an item on 3/8 and I went to return the item on 3/9. I was told that I couldn’t because it was final sale. I was not told at the point of purchase of the item was final sale nor was it marked on the receipt with a discount. When the sales representative looked at the item, he noticed that didn’t have a final sales sticker on it, But insisted that I could not return. I asked if there was anyone else to speak with bjy he said no I asked for his name and he refused but he gave their customer service number. The customer service agent accepted the return and gave me a $30 credit in addition. He was very argumentative and did not seem open to resolving, even though the item was not marked sale.
• MZ

  Mickey Zhang

  Dec 1, 2025
  1.0
  I had my worst experience in this store. I purchased a coat and a bag online this black Friday and both of them have problems: 1) the coat came wrinkled and the tag showed $20 less than the price I paid; 2) the bag came with security tag on. However, when I stopped by the store, the client told me both situations were "normal" like my time worse nothing, and whenI try to make a relacement of the coat, they returned my item but not telling me n that I must physically bring my original credit card, so I might have lost my $75 with the credit card company. Their arrogant attitude made me doubt the overall service quality of Lululemon, very diappointed and hope to give everyone a head up.
• ZB

  Zoralla Bastista

  Nov 7, 2023
  1.0
  El servicio las cajeras muy desagradables

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