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J.Crew

4.2
(264 reviews)

Business Details

(212) 765-4227

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
30 Rockefeller Plaza, New York, NY
10112, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.2
264 reviews
5 stars
164
4 stars
50
3 stars
21
2 stars
7
1 star
22
  • EK
    Edward Kiely
    Sep 28, 2026
    3.0
    Very hit or miss. I’ve had great experiences and not so great. The guys working the mens department could act a little more interested customers. Otherwise we might as well just shop online or at banana republic. Had a lot of great help on the woman’s floor for a friend though.
  • EG
    Eve G
    Sep 18, 2026
    1.0
    I just walked the entire length of the non-busy store, past 6 employees, 2 of which looked like supervisors who were chit chatting near the entrance. I was not greeted, asked if I needed assistance while looking at a dress, or addressed in any type of way. One aimless associate also kept getting in my way & seemingly followed me as I tried to look at merchandise. Hmmmm! Very poor training & lack of awareness by the entire staff with the exception of the security guard who smiled & said to me, "Have a nice day" as I walked out. That isn't even her job & she went above & beyond! The remaining were useless. Thanks for a substandard experience J. Crew staff!
  • LR
    Leon Reason
    Sep 7, 2026
    5.0
    Leaving a late review as a tourist who visited in May 2026. Received fantastic service from a sales assistant (can't remember her name but she had dyed orange/pink hair) who was fantastic at advising on whether a sweater would fit/suit my girlfriend. My girlfriend was, in the end, over the moon with the piece and the fit - so huge thanks from the UK!
  • IA
    Ilona Artazyan
    Jul 15, 2026
    5.0
    The associates here were very friendly and respectful. They helped me to get an online order of the most beautiful summer flowery dress with a top quality. I love JCrew!!!
  • BB
    Betty
    Jul 4, 2026
    1.0
    The store looks old, like the people who work there. These are the same people I saw 10 years ago, but now they are unhappy, grumpy, angry, and old. They all have a look as if they are tired and don't want to be bothered with customers. This include the women’s and men’s floors. It gave me the ick the first minute I got into the store. Also, the clothes are BORING. Never again!!!!!!!

Frequently Asked Questions About J.Crew

What products and brands does J.Crew Rockefeller Center offer?

J.Crew Rockefeller Center offers timeless clothing including cashmere, coats, blazers, pants, and collaborates with cool brands to bring creative styles for men and women.

What are the store hours for J.Crew at Rockefeller Center?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from J.Crew

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Certified October 04, 2026Yext Knowledge Graph
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