Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
The previous reviews are correct — the customer service at this store was extremely disappointing.
I placed an order through DoorDash earlier today. Since DoorDash didn’t give me an option to add a card, I called the store immediately and asked if they could simply include a card saying “Happy Anniversary.” The employee told me they hadn’t received the DoorDash order yet and asked me to call back in five minutes.
About 10 minutes later, after I saw the store had accepted the order, I called again. Before I could finish explaining that I wasn’t asking to change the order, only to add a card, I was placed on hold. I remained on hold for approximately 30 minutes before hanging up and calling back.
When she answered again, she told me the DoorDash driver was already there but the order would not be ready for at least another 20 minutes. The driver had already contacted me about the delay.
At that point, I gave up on the card and just asked for the order to be completed.
My issue isn’t that they couldn’t accommodate my request. It’s the way the situation was handled. A simple yes or no would have been completely understandable. Instead, I made multiple calls, spent 30 minutes on hold, never received a clear answer about the card, and the driver still had to wait for the order.
For a business that specializes in gifts for special occasions, I expected much better communication and customer service. I would not order from this location again.
CC
Cliona
Apr 19, 2026
1.0
Ordered via uber eats. Was meant to be a congratulations bunch. They just delivered random balloons that said Happy Anniversary, Thank you, etc. Do not recommend.
AF
Angie the Foodie
May 8, 2025
5.0
The staff from this Edible Arrangements store was super helpful in getting my order right, especially Cisco. Cisco went above and beyond to ensure that my mom received a beautiful bouquet of fresh flowers as well as a fruit arrangement. He was professional, heard my concerns with the original order / delivery, and was patient to make sure he got everything right. I am super grateful that he was able to make my mom’s birthday as well as Mother’s Day special!! 👏💕💐
DM
D M
May 5, 2022
2.0
The 1st time my order was available an hour ½ after the set pickup time, part of the order was substituted with items they had in stock instead of what was listed online.
So I should've quit while I was ahead but I needed a few more smaller items for the staff out that day so tried them again a week later for a smaller order. I called the day of to make sure it would be available on time and they say could not fulfill the order unless I came in person instead of sending someone else to pick up the order. Then got the run around from the store when I told them to cancel it.
The wanted me to wait and let it clear as a no show, I assume rather than a cancelation.
AS
Anat Schiff
Dec 24, 2021
1.0
order never delivered. Your location is horrible you should be shut down by Edible corporate- If you can't deliver arrangement at least contact your clients or transfer the order to another location.
anyone DO NOT ORDER FROM THIS PLACE
Frequently Asked Questions About Edible Arrangements
What types of products does Edible Arrangements offer?
Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with items like chocolate-covered strawberries, dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.
What are the store hours for Edible Arrangements?
Edible Arrangements is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 4:00 PM.
What pickup and delivery options are available?
Options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is Edible Arrangements located?
The store is located at 221 West 14th St, New York, NY 10011, United States.
What payment methods does Edible Arrangements accept?
They accept American Express, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, PayPal, and Visa.
Is there wheelchair accessible entrance at Edible Arrangements?
Yes, the store has a wheelchair accessible entrance.
What nearby places can I visit along with Edible Arrangements?
You can visit Joy Art Gallery, 14th Street Framing Gallery, and Baskin-Robbins, all located close to Edible Arrangements.
Can I find dining options near Edible Arrangements?
Yes, nearby dining options include Sushi Para 88, Fat Sal's Pizzeria, Baskin-Robbins, and Dunkin' Donuts.
Are there any beauty or wellness services near Edible Arrangements?
Yes, nearby you can find 218 Golden Finger Spa, Spring Nail Beauty Spa, Lawrence Daluz hair salon, and Hollywood 2002 Barber Shop.
What special occasions are Edible Arrangements products suitable for?
Their products are perfect for birthdays, anniversaries, Valentine's Day, Mother's Day, corporate gifts, holidays, or everyday treats.
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