I tried to exchange a shirt and this bizarre salesman with a terrible beard, tried to make me pay for the one I received in exchange. It wasn't until I said I was walking out with the one I was trying to exchange that he stopped trying to swindle me. They should not let people like this work in their store.
EF
Eddie F.
Jul 3, 2026
5.0
⭐⭐⭐⭐⭐
I stopped by Charles Tyrwhitt during my visit to New York City to purchase a tie clip, and I was very impressed with the experience. The staff was welcoming, courteous, and helped me find exactly what I was looking for without any pressure. The tie clip is beautifully made, with excellent craftsmanship and a timeless design. The entire visit was quick, pleasant, and professional. I would gladly shop here again the next time I’m in New York City.
JL
jon lattari
Jun 9, 2026
5.0
Fantastic clothing at reasonable price
NC
Natasha Cabrera
Jun 6, 2026
5.0
Casim is the best!
Great customer service and is knowledgeable and helpful
SM
Samantha & Michael
May 19, 2026
5.0
The entire team was so incredibly helpful and kind. The customer service we received was unlike any other from Selina. She understood we were pressed for time and had a specific ask and was able to support us with kindness. Moreover, we sadly left something important to us behind at the store and the entire team held it. When we arrived the next day the team and Sayed knew exactly where it was! Truly so thankful for the experience and the service during two trips!
What kind of clothing does Charles Tyrwhitt specialize in?
Charles Tyrwhitt specializes in men's shirts, shoes, suits, knitwear, and accessories.
Where is the Charles Tyrwhitt store located?
The store is located at 477 Madison Avenue at 46th Street, New York, NY 10017, USA.
What are the store hours for Charles Tyrwhitt?
Charles Tyrwhitt is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. They have special holiday hours, for example, on December 17, 2025, they're open from 8:00 AM to 9:00 PM and closed on December 25, 2025.
Which payment methods are accepted at Charles Tyrwhitt?
Charles Tyrwhitt accepts American Express, Cash, MasterCard, and Visa as payment options.
How can I contact Charles Tyrwhitt via email?
You can contact Charles Tyrwhitt by email at usshop.madison@ctshirts.co.uk.
Is Charles Tyrwhitt welcoming and inclusive to LGBTQ+ customers?
Yes, Charles Tyrwhitt welcomes LGBTQ+ customers and is considered a transgender safe space.
Are there any nearby coffee shops or places to eat around Charles Tyrwhitt?
Yes, nearby places include Mangia, a cafe and sandwich shop; Dunkin', a doughnut and coffee shop; Roast Kitchen, an American restaurant; and Deli On Madison, a delicatessen and sandwich shop.
What nearby health and medical services are available near Charles Tyrwhitt?
Nearby health and medical services include Metropolitan Periodontics - John Lupovici DDS, Madison Avenue Dental Studio, and Core Focus Physical Therapy.
Is there a nearby spa or beauty salon for relaxation after shopping at Charles Tyrwhitt?
Yes, close to Charles Tyrwhitt, you can visit Madison Spa for massages or George Michael for hair and beauty salon services.
What brands and product categories does Charles Tyrwhitt offer?
Charles Tyrwhitt offers the Charles Tyrwhitt brand, with products including men's dress shirts, suits, ties, accessories, and outerwear.
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