ALO

Reviews

• LS

  latalyia sealey

  Aug 22, 2026
  1.0
  I had bought some items in July. I returned 2 items in store almost totaling $300. It was refunded to an account that did not belong to me. Up to this day it has not been resolved so all in all I paid for items I no longer have. Very disappointing.
• MM

  Manon

  Aug 5, 2026
  1.0
  Politesse inexistante pour ne pas dire extrêmement désagréable ou hautaine de la part de la vendeuse qui m’a encaissé. Pas un seul regard, pas un bonjour ni un au revoir (le strict minimum). Décevant
• BS

  Brooke Shelton

  Jul 4, 2026
  5.0
  Very well put together store, lots of staff members on hand to help. Dressing rooms were downstairs and checkout was upstairs.
• RM

  Rebecca Miller

  Jun 26, 2026
  1.0
  After being out of the country for a month, I hoped that the store manager would be able to make an exception for the utterly ridiculous return policy and let me return a gift for my daughter for store credit. Boy was I wrong. The manager was zero help, even when I told her that I was planning on spending more than the store credit. The staff was rude and dismissive and made me not only not want to come to this store again, but never shop at this brand.
• KW

  Kristen W.

  Jun 21, 2026
  1.0
  The customer service team was unprofessional and rude. The audacity to snatch an item out of my hand when it didn’t work out for me in the fitting room. That same person was curt with me while directing me into the fitting room, so I would’ve avoided her and put the item on a return rack if there was one, but there wasn’t. Seems my negative experience isn’t an isolated incident... I would recommend the Lululemon across the street for a more helpful experience

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