ALO

Reviews

• SS

  Sherrelle Smallwood

  6 days ago
  1.0
  Customer Service is like non existent I placed a store pickup order 3-5 days, it's day 8 i'm trying to inquire about my order and nobody picks up the phone no where. Literally this is not good. At this price point I expect customer service!
• MN

  Melissa N.

  May 3, 2026
  1.0
  Horrible service! First time a fitting attendant told me to hurry up. I was typecasted because I was Asian and she was helping the ‘Caucasian’ customers firstly. I bought 8 out of the 9 pieces I got to try on. I am having buyers remorse and planning to return half the items. On the floor, all I hear is the employees complaining how they have to refold the clothes. What do they expect someone not to check the fit and size for a $148 sweatshirt. I also found my own size when she looked at one pile and said it wasn’t there. What is the point of having employees except watching people From stealing? This is the first time I shopped At this location , I prefer the flagship location, They actually helped me find my size and didn’t give me attitude….
• EC

  Estela Concepción Armoa Cabañas

  Apr 24, 2026
  5.0
  Excelente atención. Encuentro todo lo que buscaba.
• KA

  Kelly Allen

  Apr 14, 2026
  5.0
  Thank you Ursula for your amazing customer service . My first time getting help at this location . Soon as I walked in she greeted me and helped me find what I needed ! Thank you so much . I will be back .
• CB

  Carolina Borelli

  Apr 4, 2026
  1.0
  Get that retail can be challenging but the staff at this store seem miserable. Extremely unhappy and unhelpful.