Intimissimi

Reviews

• VD

  Valeria Deminova

  Aug 1, 2026
  5.0
  Not sure why this location has such poor reviews. I had such a pleasant experience, the store was clean the staff was so friendly. Tyra was helping me she was so kind!! Thank you Intimissimi
• BH

  Bri Heu

  May 7, 2026
  5.0
  I caught myself with ripped tights and needed a new pair immediately for an event. The manager and associates helped me find tights and even gave me plastic gloves to put the tights to prevent ripping with my long nails! I changed into the new tights that very minute in the dressing room. This is girlhood!!!
• LB

  Luis Bernhard

  Apr 22, 2026
  1.0
  Expect significant frustration if you ever need to return an item—no matter how pristine or unworn it is. When I attempted a straightforward return, I was told the item “wasn’t on my receipt.” I have only made a single purchase from this store, so any discrepancy is clearly on their end, not mine. Instead of taking responsibility, they deflected. It didn’t stop there. When I tried to return the remaining items, I was told that refunds could not be processed to Apple Pay and that I needed to bring the physical card. If that’s the case, why accept Apple Pay in the first place? This inconsistency points to deeper operational issues. Frankly, the problems were apparent from the start. At checkout, I was purchasing four identical items, yet one was priced at a third of the others. When I flagged it, staff casually admitted it was a mistake—and then tripled the price on the spot. That moment should have been a warning sign: their inventory system is unreliable, and pricing appears arbitrary. The staff seem poorly trained and unequipped to handle even basic customer service situations. When I asked to speak with a manager, I was told they were unavailable and wouldn’t be back for two weeks—an answer that effectively shuts down any attempt at resolution. Overall, this store demonstrates a lack of accountability, disorganized inventory management, and little regard for the customer experience. I would strongly reconsider shopping here unless you’re prepared to deal with unnecessary hassle and zero accountability if anything goes wrong.
• JG

  Jasmine G

  Apr 18, 2026
  1.0
  Racist store. I came in and was watched but never helped. Waited and waited until seeing they helped a white woman as soon as she walked in. I was ready to spend big. This happened around 2:40 pm today . Talk to that staff they’re losing you money
• LG

  Lauren Guididas

  Mar 1, 2026
  1.0
  Very disappointing experience. I asked the saleswoman what band size they carried up to in store. She said 42. So after spending a few minutes looking at the options, I asked her to help get the ones I liked my size (42D). Only then did she tell me that they only had one size 42 bra in the whole store, and it was underwire (all the ones I was wanting to try were wireless). Waste of my time.