The Mets Team Store at Citi Field is currently closed to the public and will reopen in March/April. Fans can still shop from the largest selection of Mets gear without having to come to Citi Field. Merchandise can be ordered for delivery by contacting the Team Store directly at 718-672-0077 or by e-mailing TeamStore@nymets.com.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.