Plato's Closet

Reviews

• CN

  Chelsea Mc Niel

  Aug 22, 2026
  5.0
  Manager helped out so much when she told us how they could help the theater production company my daughter was participating in for the their upcoming play! So wonderful she provided us with some of the clothing for the production! We come here often now to get clothes for ourselves.
• DH

  Dina Henninger

  Aug 13, 2026
  2.0
  I wanted to share my experience with the Elmira location because I was extremely disappointed with both the condition in which my clothing was returned and the amount I was offered. When I brought my clothes into the store, everything was clean, neatly folded, organized, and in excellent condition. Many of the items were name brands, including Under Armour, and several were new or had barely been worn. When I received my container back, however, the clothing was disorganized and thrown together, which was very different from how I had brought it in. I was also disappointed with the prices offered. From the information I found online, sellers can typically expect to receive approximately 10–30% of an item’s retail price, depending on the item and its resale value. Yet many of my items were offered at around $3 each. What was especially frustrating was repeatedly hearing the same explanation about condition, style, or current demand. I understand that not every item will be accepted or valued highly, but when quality name-brand clothing—some of it nearly or completely new—is consistently given the same explanation, it begins to feel like a standard response rather than an individual evaluation. I have had very positive experiences with the Tennessee locations, so I know the customer service and overall experience can be much better. Unfortunately, my experience at the Elmira location was completely different. The attitude I encountered, the way my clothing was returned, and the offers I received left me very disappointed. I hope management takes customer concerns like this seriously and works toward providing the same level of professionalism and respect that I have experienced at other locations.
• TB

  Tory Bumford

  Jun 11, 2026
  5.0
  workers were great very funny and nice loved my experience
• CK

  Chelc K

  May 25, 2026
  1.0
  Took a large tj maxx reuseable bag here yesterday. It was an hour wait for them to “sort” , but I was the first person to drop my bag off that morning as I got there right when they opened. When I returned they only purchased one item which was on the very top on my bag. When I got home and started emptying the bag I could tell they didn’t go through my bag of clothes. Just took the one item off the top of it. I know how i had folded and packed the bag, and everything in my bag was untouched and still in the order and properly folded way I had put it in there. If you aren’t buying maybe you should just say that. Instead of making me wait an hour after being the first drop off to only give me $3 for one item and not sort through any of my other things.
• HB

  Holly Babcock

  May 3, 2026
  1.0
  Brought in about 100 clothing items. They declined many in season like new condition clothes, which is fine. But, they told me they are not buying SHEIN. Interestingly, the items they DID buy were SHEIN… and frustratingly, I had like-new tennis sets. They bought the skirts and left the tops. So now I have 1/2 of tennis sets. And people can only buy the bottom half. Make that make sense. They rejected excellent condition trendy name brand clothing like Nike, Calvin Klein, Free People, FIGS, Madewell, and Billa Bong… to buy crappy second hand SHEIN, and then told me they don’t buy SHEIN after buying SHEIN belts, purses, and pants. It was just a weird experience and the only reason I’m writing a bad review is because they separated my tennis sets which I didn’t know until I got home so now I can’t even list them on depop.