lululemon

Reviews

• AM

  Anna Modzelewski

  3 days ago
  5.0
  Amazing and friendly customer service. Vanessa went above and beyond to help me with my purchase.
• CC

  Corey Chalumeau

  Sep 25, 2026
  1.0
  called into ask about product - the store associate who answered was condescending and almost purposely not helpful. would hope that their store management would look to correct this.
• CB

  Camy B

  Aug 18, 2026
  5.0
  Great experience, they had exactly what I was looking for. Service was great and prompt.
• CH

  Christian Houston-Floyd

  Jul 2, 2026
  1.0
  I bought a pair of Lululemon pants a couple of years ago. Very expensive - $130 but the deal was Lululemon allowed for regular repairs And these would last me a long time. However, a couple of years ago, Lululemon quietly adjusted its policy to limit this to one year. I took these pants to Williamsburg for a quality defect repair (they have a known crotch blowout issue) and was told that I had to go to a different location for the repair. Even then, I would not be able to get the work done because the pants were purchased more than a year ago. *That's a new policy change POST purchase They instead offered me twenty five percent off new pants, but, again, a pretty bad deal on a hundred thirty dollar pants with massive, massive markups.
• OM

  ori mp3

  Jun 14, 2026
  5.0
  Five stars for the customer service here omfg I LOOOOOVEDDDDD MATT and the other lovely lady who helped me find what I was looking for. Bless them, those people are gems. They need to be recognized. Matt is an angel!!!!!! Made my day with his kindness.