Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brooklyn, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Terrible experience at JCPenney. Long line with poor staffing…cashier left mid-line, forcing extra wait. Items were carelessly packed into an undersized bag. Overall customer service felt dismissive. Bathroom was unacceptable—strong odor, watered-down soap, and clearly not maintained. Very disappointing
RP
Ronald Pesantes
Apr 26, 2026
5.0
Elegante pero caro
JC
J C
Apr 19, 2026
1.0
A customer asked the employee to clean the bathroom since it was extremely dirty and gave the customer an attitude telling her she didn’t have to use the bathroom there.
BR
Blanca Rivera
Apr 8, 2026
1.0
When to this store an hour before it close looking for prom cloths for my son. Ask one of the ladies that work where is man wear. She answer me very rude we close in 55 mins i know how much time i had i left with out buying. This how store go out of bussines. The doors where close still having 45 min to close. Will never go back there
JJ
Joanne
Apr 7, 2026
5.0
Gateway Mall. The stores are growing . Ross is new. JCP very nice clean and sales.
What are the operating hours of JCPenney in Brooklyn Gateway Phase 2?
JCPenney in Brooklyn Gateway Phase 2 is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 8:00 PM on Sunday.
What types of products does JCPenney Brooklyn offer?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, skincare, makeup, and beauty products.
Does JCPenney in Brooklyn support in-store shopping and curbside pickup?
Yes, this location offers both in-store shopping and curbside pickup services to enhance customer convenience.
Which payment methods are accepted at JCPenney Brooklyn?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Are there any wheelchair accessibility features at JCPenney Brooklyn?
Yes, the store has a wheelchair accessible entrance ensuring accessibility for all customers.
Does the Brooklyn JCPenney store have public restrooms available?
Yes, there are public restrooms available at this JCPenney location.
Where can I find beauty products near JCPenney Brooklyn?
You can shop for beauty products at SEPHORA inside JCPenney, which offers a wide range of cosmetics and skincare.
Which public transportation options can help me reach JCPenney Brooklyn?
The Gateway Center Terminal bus station nearby is a convenient public transit option to reach JCPenney Brooklyn.
What dining options are available near JCPenney Brooklyn for a quick meal?
Nearby you can find Dunkin' for coffee and donuts, and Smashburger for fast casual burgers.
Are there other clothing stores near JCPenney Brooklyn to explore?
Yes, nearby clothing stores include Nike Unite, Gap Factory, Marshalls, dressbarn, Burlington, Champs Sports, and Victoria’s Secret for a variety of fashion options.
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