The only privately-owned running specialty shop in all of New York City. Ranked as one of the top running stores in the country. All customers are greeted by an educated, super friendly and approachable team. Beginners are our specialty and the boutique shopping experience is enjoyed by members of both the NYC and global running communities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.