lululemon

Reviews

• AB

  Amanda Baker

  Apr 27, 2026
  1.0
  I had a deeply disappointing experience at Lululemon that completely changed my perception of the brand. I visited the store to return a pair of leggings purchased just two days earlier. I had the tag with me, though it was no longer attached, and expected a reasonable, respectful conversation. Instead, the interaction was handled with unnecessary hostility. Before I was even helped, I witnessed the team lead on duty (blonde hair pulled back) speak curtly to the gentleman ahead of me regarding a separate issue. When it was my turn, another associate kindly assisted me and called the team lead over. From the moment she approached, her tone was dismissive, cold, and confrontational. Rather than explaining policy professionally, she immediately escalated the interaction and spoke to me in a way that felt degrading and disrespectful. I understand stores have return policies, and I respect that. What is unacceptable is treating customers with contempt. Luxury pricing should come with a higher standard of customer service, professionalism, and emotional intelligence. Unfortunately, this experience reflected none of those qualities. I have shopped with Lululemon before and generally enjoyed the brand, which made this experience even more disappointing. Due to the poor treatment I received, I will not be returning to this location or spending my money with the company again.
• GP

  Gregory Pasos

  Dec 11, 2024
  1.0
  Horrible products even worse service.
• AL

  Andrew Lauria

  Jul 31, 2024
  3.0
  Very small selection of men's clothing
• JH

  Jessica Holmes

  Apr 7, 2023
  2.0
  Staff is rude. Bothered doing their jobs. Unpleasant. Several visits and different people just rude.

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