Brand Certified
JCPenney
4.0(1215 reviews)
Certified by JCPenney • May 17, 2026
Business Details
120 Washington Ave Ext, Albany, NY
12203, United States
Certified by JCPenney • May 17, 2026
(518) 456-0824
Certified by JCPenney • May 17, 2026
https://www.jcpenney.com/locations/ny/albany/clothing-stores-albany-ny-2051.html
Certified by JCPenney • May 17, 2026
About
Certified by JCPenney • May 17, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Albany, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • May 17, 2026
Hours
Certified by JCPenney • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
4.0
1,215 reviews
5 stars
535
4 stars
342
3 stars
181
2 stars
63
1 star
94
- MRMarie RodriguezMay 11, 20265.0Love pennys
- LYLori YensanMay 6, 20264.0Very nice store. Lots of nice
- SHSusan HeiglApr 29, 20261.0I always loved JC Penney but today was a total disappointment. I had a $15 off coupon and a 35%offcoupon. Most items I liked had signs “not coupon eligible “ …seems they only would be good on full price items…it wasn’t like that the last time I shopped there. I went to the men’s dept to buy my husband some briefs and the shelves were mostly empty. I won’t be in a rush to go back
- STSherri TFApr 14, 20265.0I went in for ring sizing guards, and the two women were very helpful told me right where they'd be
- JWJay WozApr 8, 20265.0Tori in the Beauty shop was very helpful in answering our questions and giving us a few demos. We were there to make a purchase but we spent more thanks to her recommendations. By that, I mean we got the proper items we needed and the items to keep everything clean and hygienic. Thank you Tori for all of you great advice.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Albany, NY?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at JCPenney Albany.
Where is JCPenney located in Albany?
JCPenney is located at 120 Washington Ave Ext, Ste 40, Albany, NY 12203, inside Crossgates Mall.
What are the store hours for JCPenney Albany?
JCPenney Albany is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Albany offer curbside pickup or free shipping?
Yes, JCPenney Albany offers both free shipping and curbside pickup services.
What payment methods are accepted at JCPenney Albany?
JCPenney Albany accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney Albany accessible for individuals with disabilities?
Yes, JCPenney Albany has wheelchair accessible entrances and public restrooms available.
Are there any nearby stores where I can shop for kitchen supplies or home decor after visiting JCPenney?
Yes, Williams-Sonoma offers kitchen supplies and specialty foods, and Pottery Barn provides home decor nearby Crossgates Mall.
Can I find other clothing stores close to JCPenney Albany?
Yes, nearby clothing stores include Zara, rue21, Old Navy, Abercrombie Kids, and Lord & Taylor, all located near Crossgates Mall.
Are there beauty and spa services near JCPenney Albany?
Yes, Lee Nails, Super Mario's hair salon, and Threading Experts Crossgates Mall offer beauty, nail, and hair removal services near JCPenney.
How can I contact JCPenney Albany for customer service or inquiries?
You can reach JCPenney Albany at +1 518-456-0824 or their toll-free number at +1 800-322-1189.
Brand Certified Facts from JCPenney
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Certified May 17, 2026Yext Knowledge Graph
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