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JCPenney

4.1
(1,781 reviews)

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Winston Salem, NC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3320 Silas Creek Pkwy, Winston Salem, NC
27103, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM

Products & Services

4 lists · 127 items

Explore offerings from JCPenney on 3320 Silas Creek Pkwy in Winston Salem, with popular color, highlights, service upcharge, and manicures available at this location.

Color

25 items

Color

Associate Chemical Service
& UP
Men’s Gray Blending
& UP
Premium Color
& UP
Premium Color with Haircut
& UP
Ombre
& UP
Ombre with Haircut
& UP
Temporary Color Rinse
& UP
Single-Process
& UP
Double-Process
& UP
Single-Process with Haircut
& UP
Double-Process with Haircut
& UP
Glossing
& UP
Corrective Color
& UP

Highlights

Balyage
& UP
Balyage with Haircut
& UP
Accent Foil
& UP
Foil
& UP
Partial Foil
& UP
Cap Highlight
& UP
Dimensional Color
& UP
Foil with Haircut
& UP
Partial Foil with Haircut
& UP
Cap Highlight with Haircut
& UP
Dimensional Color with Haircut
& UP

Service Upcharge

Premium Color Upcharge
$10.00

Nails

15 items

Manicures

Gelcolor Manicure
& UP
Classic Manicure
& UP
Hot Oil Manicure
& UP
French Manicure
& UP
Nail Repair
& UP
Polish Change
& UP
Nail Embellishment
& UP
Gelcolor Removal
& UP
Spa Manicure
& UP

Nail Extensions

Nail Extensions - Full Set
& UP
Nail Extensions - Fills
& UP
Nail Extensions - Wraps
& UP

Pedicures

Gelcolor Pedicure
& UP
Spa Pedicure
& UP
Classic Pedicure
& UP

Speciality

34 items

Skin Treatments

Acne Facial Treatment 60 Minute
& UP
Refreshing Facial Treatment 30 Minute
& UP
Rejuvenating Facial Treatment 60 Minute
& UP
Firming Facial Treatment
& UP
Eye Treatment with Facial
& UP
Facial Tissue Treatment
& UP

Massage Treatments

Relaxing 30 Minute
& UP
Reflexology
& UP
Hot Stone 90 Minute
& UP
Relaxing 60 Minute
& UP
Hot Stone 60 Minute
& UP
Deep Tissue 30 Minute
& UP
Deep Tissue 60 Minute
& UP

Haircuts

Men’s Signature Experience
& UP
Kids’ Haircut 12 and under
& UP

Hair Removal

Full Face Hair Removal
& UP
Eyebrow Shaping
& UP
Neckline Hair Removal
& UP
Eyebrow Threading
& UP
Half Leg Hair Removal
& UP
Full Leg Hair Removal
& UP
Bikini Line Hair Removal
& UP
Underarm Hair Removal
& UP
Full Arm Hair Removal
& UP
Men’s Back Hair Removal
& UP
Lip Hair Removal
& UP
Chin Hair Removal
& UP

Conditioning Hair Treatments

Hair Recovery by Redken®
& UP
Penetraitt Deep Conditioning
& UP
Malibu Wellness Intensive Clarifying
& UP
Dry Scalp Tonic
& UP
Mizani® Custom Blend and Dry Scalp Tonic
& UP
Mizani® Custom Blend
& UP
Humecto® Deep Conditioning
& UP

Styling

53 items

Straightening

CHI Ultimate Blowout
& UP
CHI Ultimate Blowout with Haircut
& UP
CHI Thermal Straightening
& UP
Retouch
& UP
CHI Thermal Straightening with Haircut
& UP
Retouch with Haircut
& UP

Finishing

Formal Up-Do
& UP
Formal Up-Do with Haircut
& UP
Signature Blow Out
& UP
Wrap Set
& UP
Basic Blowdry
& UP
Shampoo and Set
& UP
Shampoo and Set with a haircut
& UP
IronWorks
& UP
DesignWork
& UP
DesignWork with Haircut
& UP
Novelty
& UP

Texture

Basic Wave
& UP
Specialty Wave
& UP
Basic Wave with Haircut
& UP
Specialty Wave with Haircut
& UP
Partial Wave
& UP
Relaxer with Color
& UP
Relaxer with Haircut & Color
& UP
Relaxer Retouch (up to 1")
& UP
Relaxer Retouch with Haircut (up to 1")
& UP
Relaxer
& UP
Curl Reforming
& UP
Curl Reforming with Haircut
& UP
Relaxer with Haircut
& UP

Haircuts

Xpress Cut
& UP
Haircut and Blowdry
& UP
Men’s Haircut
& UP
Clipper Cut
& UP

Service Upcharge

Long Hair Pricing - Shoulder to mid-back
$10.00
Long Hair Pricing - Mid-back to waist
$15.00

Extensions

Kinky Twist
& UP
Rope Twist
& UP
Micro Braids
& UP

Natural & Locs

Shampoo & Diffuse
& UP
Loc Styling
& UP
Loc Maintenance
& UP
Bantu Knots
& UP
Cornrow with Design
& UP
Basic Cornrow
& UP

Sets & Twists

Shampoo & Flat Twist Set
& UP
Spiral & Pencil Curl
& UP
Shampoo & Two-Strand Twist
& UP
Press & Curl
& UP
Rod Set
& UP
Straw Set
& UP
Double Twist
& UP
Single Twist
& UP

Reviews

4.1
1,781 reviews
5 stars
932
4 stars
448
3 stars
227
2 stars
75
1 star
99
  • LL
    Lila
    Sep 20, 2026
    1.0
    Came here with my elderly grandma and the cashier was so so mean and impatient woth us. Her name was like Kim or something with a k in her name and she was so rude and acted like us being there was such an inconvenience, then when I was like oh yeah ill sign up for a rewards she sighed and stared at me like it was so annoying and I had to call the hr or whatever for like 24 minutes and sit there on the phone talking to this dude to verify-and when my grandma had coupons and asked if she could use them and was trying to see why they weren't working they acted to exasperated about it. I was trying to be nice because I know shes older but this cashier was so pushy and mean and insulted us???? I get she was older maybe like late 60s but still no excuse If u do go here see if u can get the nicer ladies to check you out and god forbid you try to use a coupon or rewards dont bother lowkey go to Ross guys they have better deals I fear
  • RC
    Rosina Ciccone
    Sep 18, 2026
    5.0
    At the mall so I was just passing through. But it had tons of nice clothes from what I saw.
  • NN
    Nicole
    Sep 15, 2026
    1.0
    They NEVERRRR answer the phone!! In any department!! I've been trying to reach the jewelry department for DAYSSSS to see if they have a product that I'm looking for and the phone just rings and rings. That's horrible customer service. I would rather call and see if they have what I need before wasting a trip to the store and they don't have it.
  • CC
    christina
    Sep 14, 2026
    1.0
    TERRIBLE! No one was working! When I finally did find someone the attitude was horrible! I see why I, and so many others do online
  • CM
    C. M.
    Sep 12, 2026
    4.0
    Having only one place to make your purchases is kind of annoying. It is also inconvenient. The store is usually in disarray which is the fault of the shoppers but you would think they would have more employees working to fix this. They do have all sizes in stock for women’s and mens clothes but not kids. They have a wide variety for men and women but not boys.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Winston Salem, NC offer?

JCPenney offers a wide variety of products including apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney at Hanes Mall in Winston Salem?

JCPenney is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 12:00 PM to 6:00 PM on Sunday.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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