Wilson Flagship - Chicago

Reviews

• MQ

  Mabruk Quabili

  Apr 20, 2026
  5.0
  Pricey but staff was very helpful. Got a few things on same.
• TB

  Tim Blythe

  Apr 9, 2026
  5.0
  Love the atmosphere and clothing selection. Truly one of my favourite parts of that stretch is visiting the insightful staff and enjoying learning about new products offered.
• AC

  Alex Cisneros

  Mar 27, 2026
  1.0
  I have purchased more than 2k in orders from this store . I had to return a few items and they wouldn't let me and were not understanding at all . Not friendly at all . I had so many customers go to this store . Well they can forget that . Horrible customer service Wilson . Avoid this store if you want good customer service.
• JQ

  Jun Q

  Feb 27, 2026
  1.0
  I went in to get a pair of tennis shoes. The sales person was professional at first. But when I told him I saw a pair online that just came out and the price of them so he could know, his attitude suddenly changed and emphasized there are only limited colors in store. I asked to see a white pair in my size. He almost rolled his eyes and said it will take a few mins. When he came back, he put them on the corner of small table that already had things on it, and left. Without opening the box and without checking on me and he was just talking to two other colleagues maybe around 15 feet away from me. I felt very uncomfortable and weird because I don’t know what went wrong. Maybe he thinks I just go there to try and will purchase online? Highly unprofessional to ditch a customer like that.
• AA

  Amina

  Dec 29, 2021
  5.0
  Best shopping experience in Chicago visit. Other stores and people were not kind that much however this store everyone was so nice and welcoming. Lana and Tim thank you so much for helping my shopping time snowy rainy windy last day at Chicago. I love love loooove the white knit double zip up jacket 😍 When I came back to hotel room and I smelled the clothes so nice so today when I got back from trip I called the store to ask what it was then the guy answered and greeted again. I'm still happy about shopping experience at this Wilson store. Thank you guys again

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