Shadowbrooke

Reviews

• PC

  Peijane Chung

  Sep 12, 2026
  5.0
  The management service is excellent! The room is well-equipped and features recent renovations. The neighborhood is quiet, and the garden is beautiful and clean. The parking spaces are a bit narrow.
• YK

  Yernur Kaldybekov

  Sep 4, 2026
  1.0
  I’m very disappointed with my experience with Shadowbrooke and Venterra, particularly regarding the handling of my early move-out. Before moving out, I had a discussion with the property manager, Isaiah, about my options. During that conversation, I understood that changes to the lease terms were coming and that I would not have to pay the relet fee and accelerated rent. Based on that understanding, I made the decision to move out early. After moving out on April 16, 2026, I received a final statement that included: • Relet Fee: $2,328.66 • Accelerated Rent: $3,492.99 • Total: $5,821.65 for these two charges alone The most frustrating part is that I am still paying these charges to this day. This is not a minor billing issue — it has resulted in thousands of dollars in additional costs that I would have approached differently had I clearly understood the terms at the time I made my decision to move out. I contacted management and explained that my decision to move out was based on what I understood from our prior conversation. Management’s response was that the lease changes were only being considered and had not actually taken effect, and that the accelerated rent option was the option I had selected. My concern is not simply that the lease contains fees. My concern is the communication I received before making a significant financial decision. Had I understood that I would still be responsible for more than $5,800 in relet and accelerated rent charges, I would have made a different decision. I have asked management to reconsider the charges and work toward a reasonable resolution, but so far I have not received the resolution I was hoping for. I am sharing my experience because prospective residents should be aware that what is discussed verbally with property management can have a significant financial impact, and I strongly recommend getting any representation regarding lease changes or move-out costs in writing.
• MA

  Matt Alexander

  Aug 27, 2026
  5.0
  Amazing property, friendly front office and dedicated maintenance crew. I would recommend this complex to any friends or family that are in need of a place to stay.
• SS

  Samantha

  Aug 10, 2026
  5.0
  Amazing service and thoughtful management I have lived in apartments for over a decade and Isaiah and his team at Venterra are by far the best! I was put in a hotel while my a/c was being serviced, the maintenance team is so nice and fixes everything promptly, he has generously helped me when I needed it, his demeanor and everyone I’ve spoke to has been sweet and polite and super helpful! I’m forever grateful to him and his team! THANK YOU! :) I have renewed my lease and I plan on doing it again!
• SM

  Samuel Marino

  Aug 1, 2026
  5.0
  We had the greatest team led by Priscilla to take the time and PATIENCE to work with what we were looking for. We had been to 4 different apartment units and none of them showed the professionalism Shadowbrooke and their staff did and making us welcomed. From Mangers and team that put us in our New Home. Bless you all. From Sam & Sammie.