The Preston

Reviews

• BB

  Bryan Bevers

  Aug 9, 2026
  1.0
  It use to be a great place now it took a month to get a compressor, and still waiting. Was told different things multiple times.the front gate is still broken that's been at least a year or so or more on and off fences are broken it is not safe from eye view. I would second guess
• NG

  Nicholas Galleno

  Aug 5, 2026
  2.0
  i’ve lived here since 2021 in 2 separate units. I used to LOVE these apartments and management teams. however, after they got rid of the old property manager Kirsten it has been a complete mess. Trash being left around the complex for days before it’s put in the proper location. i have w maintenance requests that have been in for almost 2 months now(one of which was falsely marked as completed so its technically been almost 3 months as i had to re open the ticket for my door seals). had to complain to management 7 times between me and my s/o for management to do something about a noise issue. its very saddening tbh. complex used to be affordable and nice. now the prices of rent keep skyrocketing while the quality of life is diminishing. Might i add due to the negligence of service requests my ac is starting to go out due to never being able to turn off from bad door seals.
• JH

  Jamilet Hernandez

  Jul 28, 2026
  1.0
  I honestly hate having to write this, and I've hesitated for weeks because I was afraid of being reprimanded. However, I truly feel unheard. We were originally scheduled to move into a downstairs unit on May 23, but after delays, we didn't move in until June 1, and into a different upstairs unit. Even then, the apartment was clearly not move-in ready. The A/C wasn't cooling properly, the floors were filthy and covered in leftover paint, one toilet didn't work, and both bathrooms were dirty. It took six weeks of repeated requests just to receive our inventory list. Since moving in, we've submitted multiple maintenance requests for the A/C, but they continue to be marked "completed" without any repairs. I've contacted corporate and never received a response, and I've spoken with management twice with no resolution. Meanwhile, my electric bill continues to increase because the A/C runs constantly without properly cooling the apartment. Nearly two months later, the A/C, broken blinds, dishwasher, and other maintenance issues remain unresolved. This has been the worst apartment experience I've ever had. The pool has also been closed since we moved in, despite being a major reason we chose this property. We were told we could use the sister property's pool, only to find that it was also closed. Lastly, we live in the same building as the model apartment and frequently see unfamiliar people coming and going at all hours of the day and night who are clearly not staff. As a parent, this raises serious safety concerns for me and my children. Based on the recent reviews, it's clear these problems are ongoing. I would strongly encourage anyone considering moving here to think carefully before signing a lease. I only wish I had known beforehand.
• BB

  Bria Baldwin

  Jul 27, 2026
  1.0
  I applied here June 27. What they didn’t want to tell me after I spent $210 of application and admin fees,is that they have NO maintenance and NONE of their empty apartments are ready for move in. But yet they let me tour the apartment and let me apply knowing this. I called every single day for 3 weeks and they never gave me a genuine answer on approval. I have 2 jobs and make well over 3x the rent when the requirement is only 2.5xs. They kept giving me the run around with my check stubs(that were downloaded directly from my school district job website) and they kept saying my income was falling short. I would resend the check stubs almost every other day and even sent new ones because this process was told to me that it would take 3-5 business days. It turned into 10 business days..then a full on 15-17 day process and I still did not receive an answer. Now, I know it was because they never had a unit for me to move into. I even suggested to move into a 2 bedroom instead of a 3 bedroom..I want my money back for being misled and strung along. Their communication is awful! My family was days away from homelessness because they promised me a move in date of July 7,then the 17th,then the 25th,then they told me the end of the month or the first of August. I had to spend more money and reapply to another complex(and my check stubs were FINE and they approved me the SAME day),because they were genuine and NOT misleading. I am very disappointed in this community and how disgusting I was treated. I will continue to reach out to corporate until they resolve this issue and give me all $210 of my application. They never even called me back to tell me about my application. I am furious with how I was treated. Do NOT lease here if you’re looking for honesty and a nice place to live. There are several places in the area that look much better and will treat you with respect with affordable prices.
• DD

  David

  Jul 23, 2026
  1.0
  If you are looking for a place that actually cares about the job and work environment SKIP this place!! Management is horrible my apartment needs a few repairs not to mention the leaks and MOLD that I guess to them is not a maintenance emergency not sure if they even have a maintenance crew to help but they will over look repairs no matter how big or small and you will have to deal with it. This is very frustrating!!!