The Abbey at Spring Town Center

Reviews

• GG

  G Gram

  2 days ago
  5.0
  I’ve had a great experience here and truly appreciate Ashley and the entire staff! Everyone has always been kind, helpful, and professional. Cudos to Ashley and the team for making my time here a positive experience. Thank you all! ❤️
• TT

  Tjay

  Sep 26, 2026
  1.0
  I lived here for 6 years, 2020-2026. Went through half a dozen employee crew’s. This apartment was the first place I lived after college so I didn’t have expectations or know really what to expect. It was one of the worst experiences I’ve ever went through. Other than a functioning facility, everything about it was bad. In my time there there were at least 6-10 cars that got tires stolen off of them in the middle of the night and left on bricks. The first time I saw it I told the front office and they said there was nothing they could do about because they don’t monitor cameras. For a staff that loves to add on fees if you leave your trash bin out a day longer than is allowed, they seemingly don’t hold themselves to the same standard because the complex dumpster looked like this picture regularly. Not to mention the many many times loose leaf garbage was around the complex hallways, stairwells, etc. the front desk supervisor is pretty slow and incompetent, just refrain asking for to do any tasks that might be important because she’ll either forget who you even are or it’ll take forever to get done. They also ran an inordinate amount of fire alarms tests that would go on for literally hours at a time at the most random times. The car tire thefts got so bad that residents started parking their cars right up against the parking garage wall because you never knew if you came out that morning if your car would be on bricks. Some cars resorted to putting tire locks on. All of which is insane because when we’re at home as residents we don’t expect our cars to be stolen from. I guess I got lucky I had a car that nobody saw valuable enough to steal off of. I was there for 72 months, never missed rent payment, really never caused any sort of issue whatsoever. I moved because I got a different job out of the state of Texas & so had to move out in a hurry with short notice. We moved all of the big stuff out, behind was left some random pieces of trash , a can of soda in the fridge, a tv, very minor basic things. They felt the need to charge me $1600 in move out fees. After eating into my deposit i paid in 2020, the move out fee was $1000. It’s really unfortunate because the building itself is very nice, it’s close to the woodlands, it’s 30 minutes from downtown Houston. The property is overall very good. But the staff that runs jt is a complete an utter embarrassment, I see why they’ve gone through so much staff. If you’re looking for a place to live, do not move here. The staff is horrible, they operate in complete bad faith, and when things get out of hand they love to pretend like their hands are tired and there’s nothing they can do.
• CS

  Chinonye Samuel-Anonye

  Sep 11, 2026
  5.0
  You should live here, clean apartments
• CM

  Caleb Molegraaf

  Aug 25, 2026
  1.0
  I would not Recommend living here. Ongoing A/C Issues. Our experience was unfortunately very frustrating, especially regarding the A/C and how the issues were handled. Our A/C problems began April 22, and we went without proper cooling for approximately 17 days. A temporary window A/C was installed April 27, and management eventually approved a concession toward our June rent. Unfortunately, the problems continued. After returning from vacation June 4, the A/C still wasn’t working properly. Maintenance came out three times that day, but the system would run for about 10 minutes before shutting off. We were concerned enough about the temperature that we stayed elsewhere that night and requested another temporary window unit. The window unit did not adequately cool the bedrooms, including the bedroom where our 9-month-old son slept. The A/C also had ongoing thermostat issues — using the Hold function would cause it to shut off, so we had to rely on the programmed schedule. After coming home from work, it could take until 10 PM–midnight for the apartment to become comfortable. We also experienced ongoing pest issues, including spiders and roaches. The temporary window A/C setup added another concern because gaps and openings around the unit created additional areas where bugs could potentially get inside. Another thing prospective tenants should consider is that these are older apartments with dated appliances, fixtures, HVAC equipment, and overall building infrastructure. There is nothing inherently wrong with an older property, and this is not meant as a criticism of the complex simply because it is older. However, the age and condition of the building and its systems are definitely worth considering when comparing apartments. Older HVAC systems, appliances, and building infrastructure can potentially mean more maintenance issues and a different experience than you might have in a newer property. I understand that HVAC systems can struggle during extreme Texas heat, and I wasn’t expecting the apartment to be ice cold. The problem was the months of inconsistent cooling, repeated maintenance visits, temporary equipment, thermostat issues, pest problems, and the overall amount of time it took to get the apartment comfortable. Having a young child made the situation especially concerning. We ultimately moved when our lease situation allowed us to do so. The biggest disappointment wasn’t simply that something broke — things happen. It was the overall experience of dealing with the problems and feeling that our concerns weren’t adequately addressed. I do appreciate the maintenance staff who came out multiple times and tried to help. However, based on our experience, prospective tenants should ask detailed questions about the HVAC system, age and condition of major appliances, maintenance response times, pest control, and how previous A/C issues have been handled before signing a lease. This review reflects our personal experience as residents and is intended to give future tenants an honest picture of what we experienced.
• LL

  Laura Lopez

  Aug 24, 2026
  5.0
  Moving to abbey apartments with my family of 3 has been the best decision ever! We have only been living here for a week and we already love it ! Big thank you to Reyna Espinoza for helping us moved in easily ! She made everything easy without complications! I would totally recommend y'all to go with her ! (: