Carrara at Cypress Creek

Reviews

• WL

  Wayof Life

  Sep 10, 2026
  1.0
  Thanks for leaving the reviews.. Mold, tow truck, poor communication & maintenance. Gh3tt0! 😂
• SS

  Stephanie

  Aug 28, 2026
  1.0
  I was thinking about renting here but my brother and mother told me NOT to. Maintenance takes forever, even for the most simple thing. Never answers the phone or emails. Gate is wide open. The pool has been closed for a good while but is it not part of the rent as an amenity fee..? They are always feeling sick and I’m sure there’s mold somewhere bcus once they step out they are fine.
• BS

  Brenda Santacoloma

  Aug 13, 2026
  1.0
  My apartment was not ready on the day that I was supposed to move in on July 24th. Then, it was supposed to be ready. August 3rd I moved in. Nothing was done. It wasn't cleaned. My dishwasher leaks on the floor backs up into the sink. Smells like a sewer. There's mold in my bathroom around the bedroom. In the window. Sill, the paint is peeling the bathtub, which they claimed that they're going to resurface, which means painting scuff, marks and tears all on the floor and I've brought this to their attention, and nothing has been done. The apartment I was shown during my tour was actually beautiful. There were certain things in that apartment that I was not going to get in my apartment which I clearly understood. But I did not expect that my apartment would be such a god.Awful dump. My advice to anyone who goes to move into an apartment. Make sure you walk that apartment that you are going to rent before you sign papers. Now I'm jumping through hoops going through oh OSHA, health inspectors ,and lawyers to try to get my things taken care of. These are only some of the pictures that the system would allow me to add. You can only add 50, but I have a stove with a glass top that is cracked from the front burner to the bag burner, and you can actually put a quarter and run it along the side. That's how deep the crack is, which is a fire hazard. If I tried to cook on it, so I have not been able to cook.
• BS

  Brenda Santacoloma

  Jul 18, 2026
  1.0
  Add my time of signing papers. Even though their system had a glitch, they have changed my move in amount. Several times over the last two weeks, and now I'm sitting in front of the office and they're supposed to be here. And there's no one here, and there's a line full of people who are ticked off, because their cars got towed, even though they are residents here, something needs to change with this company. And if it's gotta start with me.That's fine because I will file a lawsuit
• GG

  Gentleman

  Jul 17, 2026
  1.0
  Completely trash community. Especially the the leasing office team. I will give them 0 star for service. They don't answer the phone after completing your application. Communication is worst. Please, if you like to live in nice neighborhood. Look around same communities. This place is trash. Full of cockroaches. They model they show you. You get excited for new apartment. The one you receive. Feel like you going to die. MKe sure to inspect apartment or ask neighbors foe this community. Leasing staff always smiling with full of lies.