Arden Woods Apartments

Reviews

• AM

  Aubrie Miller

  2 days ago
  1.0
  I wasn’t going to post anything but they don’t want to help me sooo yall need to be WARNED DONT BELIEVE “good” REVIEWS ALL GATES BROKEN SINCE 08/29/2025 ITS 10/04/26 THESE PICTURES TAKEN R LESS THAN A WEEK AGO I WILL BE BACK WITH RECEIPTS OF TRASH STILL BEING EVERYWHERE AFTER 10-01-26 (I took the picture of a friend phone waiting for them to send) TRASH DUMPSTER COMPACTOR BROKEN FOR A MONTH SO NO TRASH VALET ALL OF SEPTEMBER MOUNTAIN OF TRASH PILED UP even though we had to pay for the service they said they fixed it on 10/01/26 after being broken since the first week of September yet after they brought the compactor back trash was still piled outside of it yeah they have the pool cleaned now thats it’s not summer anymore talked to the ASSISTANT MANAGER on 10/03/26 she DIDNT (DID NOT) care that my washer has been broken since SEPTEMBER 7TH and she COULDNT( COULD NOT) tell me when she thinks it would be looked at due to weekend emergency’s even though it’s been 4 sets of weekends the work order doesn’t even say it’s been assigned just submitted by ME if you ask her a question she will ask you like your stupid what it is your wanting she’s Told me that she doesn’t have to pull my lease up for me when I ask she’s laughed in my face she’s went on her phone and ignored me and I can make a separate review on her our neighbours that lived here for 4 years is not renewing their lease because of how awful the apartments are now they are NOT the only ones we have talked to SEVERAL PEOPLE and sooo much more that’s all for last months recap at Arden wood’s apartment If the ASSISTANT MANAGERS NAME Achante I don’t know if that’s her name or another employee but she’s unprofessional and rude which sucks because we LOVE our layout and our home but HATEEEE THE complex and the management it’s just gone DOWNHILL when we first moved in Tiffany was the manager yeah things weren’t the best but I need more then just the pool fixed THATS ALL THATS BEEN FIXED and they did it in time for winter
• AA

  aubs

  2 days ago
  1.0
  DONT BELIEVE “good” REVIEWS ALL GATES BROKEN SINCE 08/29/2025 ITS 10/04/26 THESE PICTURES TAKEN R LESS THAN A WEEK AGO I WILL BE BACK WITH RECEIPTS OF TRASH STILL BEING EVERYWHERE AFTER 10-01-26 (I took the picture of a friend phone waiting for them to send) TRASH DUMPSTER COMPACTOR BROKEN FOR A MONTH SO NO TRASH VALET ALL OF SEPTEMBER MOUNTAIN OF TRASH PILED UP even though we had to pay for the service they said they fixed it on 10/01/26 after being broken since the first week of September yet after they brought the compactor back trash was still piled outside of it yeah they have the pool cleaned now thats it’s not summer anymore talked to the ASSISTANT MANAGER on 10/03/26 she DIDNT (DID NOT) care that my washer has been broken since SEPTEMBER 7TH and she COULDNT( COULD NOT) tell me when she thinks it would be looked at due to weekend emergency’s even though it’s been 4 sets of weekends the work order doesn’t even say it’s been assigned just submitted by ME if you ask her a question she will ask you like your stupid what it is your wanting she’s Told me that she doesn’t have to pull my lease up for me when I ask she’s laughed in my face she’s went on her phone and ignored me and I can make a separate review on her our neighbours that lived here for 4 years is not renewing their lease because of how awful the apartments are now they are NOT the only ones we have talked to SEVERAL PEOPLE and sooo much more that’s all for last months recap at Arden wood’s apartment If the ASSISTANT MANAGERS NAME Achante I don’t know if that’s her name or another employee but she’s unprofessional and rude which sucks because we LOVE our layout and our home but HATEEEE THE complex and the management it’s just gone DOWNHILL when we first moved in Tiffany was the manager yeah things weren’t the best but I need more then just the pool fixed THATS ALL THATS BEEN FIXED and they did it in time for winter
• GH

  Gwen Hair

  4 days ago
  4.0
  As someone who’s lived here this year through the staff changes I am so relived to see we have people in both of the offices with doors. Six plus months ago the middle one was always closed with the lights off. If I come in there’s actually a manager there who walks out of her office to greet us and ask if we need anything. Such a step up from the last staff because at least now if I have a complaint I’m not given a card I am speaking directly with the manager. I heard the gate repairs are under way. I participated in the candy corn raffle and I didn’t win but when I asked who won today I was told the manager used her own money to do that raffle for the residents! $25 isn’t much but it shows me the type of manager we have. The trash was bad but it was fixed fast. 7 months ago it would’ve taken a week or more. We can’t expect miracles overnight but I’m happy to see some positive changes recently. I’ll give the last star when I see the gates being repaired come to fruition.
• JR

  J Rose

  6 days ago
  1.0
  "Luxury" living but they 1) will rush your unit's make-ready so that paint and caulk are still wet upon move-in 2)won't change tow companies until your vehicle is unrightfully stolen twice 3) won't fix the security gate and remote amenity access for over 16 months 4) let the pool turn and stay green for 2 months in the middle of summer and 5) will let the trash pile and collect for weeks while they wait for the compactor (the only trash receptacle/dumpster on property) to be repaired, allowing insects and rodents and the worst smell you can imagine fester- all while still charging residents $35 for their "valet" trash service that isn't happening. Additionally, my unit's floor is sinking. The unit directly next to mine is mold-infested, as well as the one underneath it, due to an old leak and they simply just leave everything stripped and damaged with the windows and doors left open to worsen the mold issue. Once the humidity got so bad in both those units the smoke alarm in both were set off at 6am and blared for hours until I called the emergency line. I keep coming back to this review because there's more to add and its incredibly upsetting. Don't move here.
• BT

  Brandi Tinoco

  Sep 21, 2026
  1.0
  We received the keys to our apartment expecting it to be move-in ready, but unfortunately that was not the case. The apartment had not been properly cleaned, there were stains and paint throughout the walls, unusual odors, drawers that were not installed correctly, and mismatched doors covering the washer and dryer. We immediately documented the condition and contacted management. We were told that a cleaning crew would come out to deep clean the apartment. The first scheduled day came and went with no one showing up. We were then told the cleaning would be pushed to Monday. Today, Monday, I had an appointment scheduled with the property manager at 11:00 AM to discuss the situation. When I arrived, I was told that the property manager would not see me. The cleaning crew did arrive, but instead of addressing our apartment, they were cleaning another apartment first. As of this review, nothing has yet been done to address the condition of our apartment. What is most frustrating is not that issues were found—we understand that things can happen. It is the lack of communication, follow-through, and urgency after we brought these issues to management’s attention. We have been documenting everything from the moment we received the keys, and we are simply asking for the apartment we were given to be properly cleaned, inspected, and brought to the condition it should have been in before move-in. I hope management takes this situation seriously and improves communication and follow-through for future residents. Moving into a new home should be an exciting experience, not one where you have to repeatedly chase management to get basic move-in issues addressed.