Townhomes at Lake Park

Reviews

• EP

  Elizabeth Palmer

  Sep 15, 2026
  5.0
  What makes Townhomes at Lake Park feel like home is the incredible team running it. Miranda and Erin truly go above and beyond for this community. They're not only professional and knowledgeable, but they also bring so much warmth and care to their work every day. Whether it's answering questions, or just checking in, Miranda and Erin make living here an absolute pleasure! Update - The resident event last week for the fall wreaths was so much fun! I was able to meet my more of my neighbors and created a beautiful fall wreath to put on my front door. We can’t wait for another resident event!
• MB

  Michael Bailey

  Sep 13, 2026
  1.0
  If I could do a negative star I would. The communication is terrible. These AI generated responses without someone actually really speaking with people is crazy work. My wife and I had a terrible experience. The Regional Manager and the Community manager both were aware. When we asked for the regional manager info, emailed them and still no one called or reached out. Leadership training is needed here. Communication can solve a lot of problems. That’s the failure here. If you want to live somewhere where the management company takes zero accountability, gaslighting is at an all time high and nothing gets resolved go for it. If you really care about professionalism and management actually providing resolutions, and simply do what they say they are going to do, then stay far away from this place!
• TS

  Taylor Simon

  Sep 12, 2026
  5.0
  ⭐⭐⭐⭐⭐ I honestly couldn’t be happier living here. From the beautiful property to the incredible team running it, this community truly feels like home. The management team in the front office is absolutely top-notch. Everyone is welcoming, helpful, and genuinely seems to care about the residents. I especially want to recognize Miranda in the office. She is always extremely professional, friendly, and helpful, and she represents this community exceptionally well. Maintenance has also been outstanding. Anytime I’ve submitted a maintenance request, it has been handled right away, and the work is always completed professionally and correctly. Having a team that responds quickly and actually takes pride in their work makes a huge difference. One of my absolute favorite things about living here is the lake in the center of the community. It adds so much character to the property and creates a peaceful atmosphere that you just don’t find everywhere. There’s something special about coming home and having that scenery right in the middle of the community. Between the beautiful grounds, the lake with a fountain!, the incredible maintenance service, and an outstanding management team, I truly wouldn’t want to live anywhere else. This isn’t just an apartment complex to me—it feels like a community and a place I’m proud to call home. Five stars without hesitation. I highly recommend it! ⭐⭐⭐⭐⭐
• HW

  hrrmony wheeler

  Sep 10, 2026
  1.0
  Very disappointed with how Venterra has handled a serious property-damage issue. While landscaping work was being performed, my vehicle’s front passenger window was broken. The landscaping worker reportedly notified management, yet no one notified me. When the worker refused to take responsibility, Venterra essentially left me to deal with the damage myself. I should not have to investigate an incident that occurred during work being performed on the property. I’m documenting everything and considering filing a police report. This is about accountability, communication, and how residents are treated when something goes wrong. I expect Venterra to investigate the incident and provide a fair resolution.
• KH

  Keiarra Herbert

  Aug 26, 2026
  1.0
  This review is not a “leave us a review for a chance to win”. You have to be mindful of those reviews. Apartments will throw out incentives to residents when the ROI is low to get them to leave a curb appeal review. As someone who has lived here for 2 years I’ve been through 3 managers and countless leasing staff all I can say is spare yourself the trouble and go elsewhere. Make this an absolute last resort. I’ve only renewed here for school zoning purposes, it was the ultimate sacrifice I hated I had to make but Ive gotten to the point where I realize I can rent a home in the same area for better value and better return on my investment. Maybe with less income coming in we can get Venterra out of here and get a company that values the wellbeing and upkeep of the community and its residents rather than ROI. It may seem sweet at first to seal the deal and get you in the door, and that’s when it begins. I’m currently 2 days in just waiting to have water pressure (not the first time) so I can take a bath, this is following having no ac for 4 days *it was out just weeks prior and sometime before that as well* (just know AC issues come consistently like valet trash! It might miss you sometimes but it’s coming! It’s a wonderful amenity they have!) instead of investing in a quality portable AC unit considering they know this is a reoccurring problem they give you a janky window unit that allows the lovely Texas heat and humidity to enter. Also they only have 1 portable unit so if your neighbors AC goes out before yours that day you are SOL because while though they know this is an issue they still do not equip themselves to have at least 2-3 units. Just being cheap yet they added all these fees to our rent recently GREED! I have had electric bills over $300 for MONTHS Ive made complaints even to corporate. They finally brought someone who specializes in HVAC and he found that the vent on my unit had been defective so the AC was cooling the attic and debris including wasp and heavy lint that has permanently damaged my sofa was entering the unit from the attic due to the vent failure. We have no idea how long this was happening but I have rust on every metal surface in my home that confirms moisture has been an issue in this unit and that seal failure was the reason. I hate calling this place my home. The foundation in your living room floor buckling and lifting more and more to the point where you can see the foundation cracks in the room beneath. Or buying expired beverages from the new vending machine amenity. Imagine thinking the walking trail around the lake is a great amenity to get your cardio in. Yeah until you have to pass by the dog trash that smells terrible because it’s not taken out consistently. The floor plans are terrible, from top to bottom. The bedrooms are basically like the conjoined hotel rooms. Our “fitness center” looks like something from the twilight zone. With the amount they charge us in rent, including the increase you’d think they’d have some equipment that has quality! When I moved in 2 years ago greystar at least had a boxing machine (the old manager kept lying to us telling us they were going to get the screen fixed) Terra came and took the boxing machine and the Starbucks machine we had. They then brought their janky k cup Walmart machine. Oh but they budgeted to paint every other building black for “curb appeal”. Victoria was blowing the budget on everything except for residents needs. She was ok with me not having water pressure 2 years ago and I had family coming in town for thanksgiving. Victoria then retaliated and tried to put me as non renewal because I told her off. Maranda, give her 30 days to get back to you… Resident events are rare. Most apartment communities have them monthly. Our last was in March and they finally decided to have an event in October. Yep. March to October but remember we had an increase in rent for “community fees” I still don’t know what the increase went to. My guess is we have to make up for the lack of occupancy on this property.

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