Coles Crossing

Reviews

• AR

  aiden runnels

  Sep 18, 2026
  5.0
  This complex is amazing! They are easy to contact if I need anything and they’re always willing to help😁
• CP

  Chris Price

  Aug 26, 2026
  5.0
  Choosing an apartment is a gamble, you never really know how good the management company will be until you're living there. I've been at Coles Crossing for about four and a half months and I can truly say I picked a winner. The complex is always quiet, well maintained and always clean. The trash service is exceptional and there are plenty of extra bins scattered around the complex. The the office staff is very efficient, and the maintenance crew is extremely knowledgeable, always polite, and they have consistently prioritized my needs in a fair and reasonable way. I am VERY GLAD that I chose Coles Crossing to be my home.
• BS

  Berenice Suarez

  Aug 19, 2026
  5.0
  Great tour, Nevaeh is friendly and thorough with the breakdown of the quote and is patient with your questions. I love the splash pad for the kids, It's perfect for when my nephew visits. Coles Crossing is at the top of my list.
• KC

  Kayla Cormier

  Aug 12, 2026
  5.0
  I love it here. Very quiet and well managed apartment. Staff is so nice. Barbara, Audrey, and Daja are amazing - Ventura has a wonderful staff here. Community is great. They have fun social events and the grounds are so clean. Responsive maintenance team. Wonderful place to live
• AE

  Ana Esquivel

  Jul 16, 2026
  5.0
  I would like to give a well-deserved shoutout to the maintenance team; they truly are the best. Every time I submit a request, it is handled in a timely manner. Beyond their incredible technical skills, they are consistently kind, respectful, and pleasant during every single interaction. What sets them apart is their proactive approach, whenever they are in my apartment for service, they look out for other minor issues and address them immediately. For example, during a routine inspection, they noticed my toilet was constantly running and replaced the pump the very next day. On another occasion, a team member noticed a sticking door handle and replaced it on the spot. Just today, while handling a bathroom request, they noticed my door lock batteries were running low and replaced them without hesitation. (I didn’t know they were low!) Their commitment to emergency and off-hours service is equally incredible. Last winter, I placed a request for a water leak around midnight, and a technician was at my door just 20 minutes later. Most notably, while I was out of town, my garage door randomly opened late at night. A team member called me immediately and offered to secure it so my home remained safe. Whether it's replacing a recurring problematic dishwasher rather than just patching it up, or kindly bringing my packages inside while doing inspections, their attention to detail is unmatched. They never resort to a "landlord special" band-aid fix. This is without a doubt the most professional, reliable, and trustworthy maintenance team I have ever had the pleasure of dealing with. A special thank you to Alejandro and Nick! This year is the most I have ever needed help from maintenance, and I am sure you are tired of seeing my requests by now, but I appreciate you and the entire team so much!

Frequently Asked Questions About Coles Crossing