Now proudly managed by Gables Residential as of May 2026, The Willow offers a laid-back apartment lifestyle with the right mix of convenience, comfort, and outdoor connection. Recently renovated one-, two-, and three-bedroom apartment homes feature spacious layouts, walk-in closets, hardwood floors, and private balconies designed for easy everyday living. Residents enjoy quick access to UNC Wilmington, the Cross City Trail, beaches, shopping, dining, and Wilmington’s growing local scene. The community features a fitness and yoga studio, scenic nature trails, tennis court, resort-style pool, and cozy fire pit gathering spaces that make it easy to recharge or connect with neighbors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.