The Falls Apartments

Reviews

• CN

  Christina Neal

  May 22, 2024
  2.0
  The apartments are decent for the price and location but the apartment complex has frequent issues with the plumbing which causes the apartment’s water to be shut off at random times. Usually these shut offs end up being much longer than they told you and really inconvenience your day. As I write this, it is 11:20 pm, the water has been off since 9:30 am and initially was scheduled to be back on in 4 hours. Then they changed it to 6, then 9, there have been no further updates and I have not been able to shower, cook, brush my teeth or wash my clothes and it’s really frustrating. Everything else about the complex is ok for the most part, a lot of the units do have an awkward layout but everything else is ok. The water issue is really frustrating and unfortunately it seems they can’t really do anything about it. I’m hoping to move soon and I don’t suggest you move here because there seems to be a never ending plumbing issue.
• MT

  Maryam Teimouri

  Nov 27, 2020
  5.0
  I have lived here for a year with my best friend and I absolutely love it! Very great rent prices while offering high quality living. Anytime we had an issue, no matter the urgency, they were always quick to help. The pool here and services in the club house are also amazing! I feel safe living here and I am beyond thankful for the experience I've had here thus far :)
• CC

  Carrie Cobb

  Nov 6, 2017
  1.0
  The Falls are the WORST. Don't be fooled by the four and five star reviews; the leasing office solicited those by offering $100 off rent if you left a review. The management staff in the leasing office are the rudest, most unhelpful people. They won't do anything to help you with a problem; they'll just tell you whatever they think you want to hear so you'll leave the office. There was actually a leasing agent who literally laughed and made a very disrespectful comment to another leasing agent while I was in the office trying to speak to someone about a problem I had. The apartments are terrible, the closets and bedrooms are small, the "hardwood floors" are just vinyl flooring, and there's very little outdoor lighting, which isn't great if you come home from work late at night. The staff here don't treat their residents with respect and they have terrible customer service; once they have you locked in a lease and paying rent, they literally do not care about any problem you may have. Do NOT throw away your money to live here. There are far better apartment complexes within a short drive with bigger floor plans and far more friendlier and professional staff.
• KN

  khoudia ngom

  Jun 21, 2017
  3.0
  We lived in the apartement complex for over a year now. When you put a maintenance order, they fix it quickly. Parking spot is kind of tight. I lost couple mails in the past neither the leasing office or the post office will notify you if you have a package in the leasing office. There is deficiency in their security. Our car got broken into while we were in our apartment, then we told the leasing office their response were they don't have nothing to with it. In addition, the closet are too small. They recently renovated the complex, it is looks better now. The have also a new system for the mail, which is helpful.

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