The Eastern

Reviews

• CV

  Carlos Villarreal

  Oct 7, 2026
  1.0
  Lip stick slapped on a pig. This apartment building is no different than any other cookie cutter builder grade apartment complex that’s getting thrown up across the RDU area. The only difference is that it’s wrapped in a glass tower and you have to pay a 2X premium compared to other places. I would stay far away.
• JP

  Jeb Powell

  Oct 1, 2026
  5.0
  I took a tour of the Eastern today and my leasing agent Whitaker Burns did an outstanding job with the tour. He was very professional and had tons of information about the property. Highly recommend reaching out to him. I will be renting a unit in this building!
• AP

  Albert Papa

  Aug 12, 2026
  5.0
  I highly recommend The Eastern Residences at North Hills. The property is beautifully maintained, the amenities are excellent, and the overall quality of the residences is top-notch. Most importantly, the staff is outstanding. They are always friendly, attentive, and willing to go the extra mile to support residents. A truly exceptional place to call home.
• JC

  John Clayton

  Jul 5, 2026
  5.0
  I don't normally bother writing reviews, but I felt this one was deserved. When my daughter was looking for apartments, we toured a lot of places downtown before heading up to North Hills to check out the Eastern. The place honestly speaks for itself, but what really stood out was Derek in the leasing office. As a dad, I ask a LOT of questions, and Derek knew the property inside and out. He never made us feel rushed and there was no sales pitch—just someone who genuinely seemed to enjoy helping people. Apartment hunting is stressful, especially when it's your daughter’s first place on her own. By the end of the tour, she was excited to apply and move in. And, thanks to Derek, I felt comfortable knowing she was choosing a place with a great team behind it.
• KJ

  Kimberly Jaros

  Jun 14, 2026
  2.0
  My experience with The Eastern started out great, but it quickly declined. In February 2025, the flooring in the den began coming up, and the situation worsened when a poorly designed sink overflowed, flooding the half bath and den. I wasn’t the only resident to have had this issue. Despite numerous emails and repeated promises from management, the floor was never repaired by the time I moved out in March 2026. Parking is a major problem. The garage is shared with Advance Auto, and “resident spots” are only available from 7pm to 7am. If you leave during the day, finding parking when you return is difficult, which has led residents to rent additional spaces, making it even worse. The apartment flooring is cheap and uneven—you can feel it shifting and popping as you walk. Common areas aren’t much better, with dried paint left on flooring near elevators that was never cleaned up. The amenities don’t live up to what’s advertised. Events are minimal compared to nearby properties like Park Central. Concierge service sounds great, but in reality, emails go unanswered and communication is poor. I was only notified of a delivery once during my entire stay. Packages and even flowers were often left downstairs without notice, making the $50/month fee hard to justify. Communication with the leasing office was consistently frustrating. Issues were acknowledged but rarely resolved. Move-out was especially difficult—incorrect charges took days to address, and responses were slow and inconsistent. At one point, the leasing individual I was dealing with (T) began replying only to my husband on emails I sent, removing my name from the emails, despite me being on the lease, and having previously dealt with me on any issues we had until this point, which felt unprofessional and petty. Overall, the lack of follow-through, poor communication, and unresolved maintenance issues made this a very disappointing experience.