HRW, Inc.

Reviews

• BK

  Binoy Keecheril

  1 day ago
  5.0
  Hello , I used to send email to Vera Mason related to any issues with My HOA and Veera is excellant in taking care of the issues i report to Veera. She is very quick in response and very customer friendly .Thank you Veera for all the support you provide to HOA members . Thanks Binoy
• JD

  Judy DeRycke

  1 day ago
  5.0
  we went to the voa clubhouse last Thursday after we saw waterspots on our bedroom ceiling. we dealt with Cindy who immediately took care of the situation and within 2 hours someone was there to repair roof. thank you so much for being so caring and helping us immediately!!kudos to cindy
• TG

  Thermos GodOfSoup

  1 day ago
  5.0
  Keli was helpful in resolving an issue I had with my HOA, over a trivial issue ("dirty mailbox") that was blown completely out of proportion by the HOA, including multiple fines and threats of a formal 'hearing' in front of the HOA Board! I am grateful to Keli for her support at HRW in resolving the open issue and having all of the fines levied by the HOA removed from my account.
• GG

  Gerald Gray

  Sep 28, 2026
  5.0
  My experience with the management team has been nothing but positive and helpful. Keli Allen has been very supportive and very helpful to me and any issues. She has always been very communicative with me and I am grateful for her being there.
• PJ

  Pamela J

  Sep 18, 2026
  4.0
  UPDATE: 9/09/2026 Since this review post, I sent Ashley two follow up emails to which she has yet to acknowledge receipt or reply with an answer even if it's "I am not sure." I guess there is no consistency in service. All good!! Ashley J., Assistant Community Manager for HRW, Inc., was very instrumental in facilitating the receipt of a response I was awaiting from my neighborhood's HOA Arc committee. Apparently she was aware I do not have a Town Square account (nor do I desire one) and forwarded me a response via email. She committed to putting my reply to the response in my file. This is going above and beyond and meeting the resident where they are. Great job Ashley J!!