Thank you for taking time to speak with me about my concern about pool key! You empathized and took ownership of situation. You added just the right amount of personality in the call and you were very thorough in your probing questions. Excellent customer service skills.
Gwendolyn helped me make a payment, made sure I applied my credit to save me money, and made sure I know about online convenience fees before I chose my method of making a payment. Gwendolyn helped me set up auto pay. Gwendolyn helped me save money and make all my payments on time. Thank you, Gwendolyn!
KL
Kimberly Leathers
May 6, 2026
Shout out to Judy Morang who was absolutely wonderful in helping me through the process of getting clubhouse and pool reservations completed accurately for my granddaughter's upcoming 10th Birthday party. Thank you for your patience and prompt responses. As a 20 year resident of Village Lakes Community, I was very pleased.
DB
david burns
Apr 30, 2026
Spencer Rivers-Ductcher left a message about a bench from a home owner that was not approved. This goes back to Dec. 8, 2025 and still nothing has been done. NO FOLLOW UP about the bench that was not approved. I live in West Wind development at 9508 Brimstone Lane. Please respond on this issue and where it stands
Regards, David Burns
RB
Realtor Bri Bolling
Apr 29, 2026
I had an amazing experience working with Debbie Summers. She was very helpful, responsive, and made the entire process easy to navigate. She took the time to explain everything clearly, made sure I understood each step, and helped me get what I needed done in a timely manner. I really appreciated her quick communication and support throughout.
Thank you again, Debbie I truly appreciate your help!