The Grand at Union Cross is located directly off I-40 at the Union Cross exit. This incredible location will offer a short 10-minute commute to the quaint downtown area of Kernersville while also providing the convenience of a 15-minute drive to Winston-Salem, High Point, and Greensboro. Situated directly behind the new Cracker Barrel, the community will provide evolving growth for shopping and dining including Culver's, Dairy Queen, and Starbucks.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.