Greys Harbor at Lake Norman

Reviews

• EE

  Eva Eller

  3 days ago
  2.0
  I am not one to leave reviews on things, but as a place to live I feel this is important. I want to first start by saying we truly do love our apartment itself, it’s cozy and we have made it into a little home. The landscaping outside is also pretty and well kept. The reason for my low rating is due to the complete lack of communication. It is impossible to get in touch with the office. We had issues from the start contacting anyone or getting help, and that has unfortunately declined since. I have tried to get help for an issue for over three months and with multiple follow ups, i received one late response saying they didn’t know how to fix it and that they would get back to me, and never did. I have tried to get in touch many more times and nothing. Same with maintenance requests, you can put in multiple and they simply won’t come, and when you ask they make you feel a little silly saying they’ll come and they still don’t 🙃 I dont really understand if they just aren’t checking their emails or calls how that works for them. I do want to mention the staff are good people I believe, especially Jamise is very kind, I think the issue is no one is on the same page or really knows what’s going on, which causes some miscommunications and lack of responsibility. I tend to have a lot of grace and patience, but due to these ongoing issues I feel it is something to notify others of and hopefully receive some kind of a response.
• IM

  Izzydoing mybest

  4 days ago
  1.0
  Need upper management to call me. I moved in three weeks ago. Ac is broke, missing screens on third floor, I was assigned the wrong apartment unit originally (looked nothing like the show apartment), lost movers due to paperwork mishap and switching back to the originally shown apartment, was not originally given two sets of keys (one per resident), dishwasher doesn't close and leaks dirty hot water, missing locks on bedroom doors, wrong lock on patio storage unit, damaged doors and paint previous to move in.I will delete this when management reaches out to me and makes this right for the 3 plus weeks inconvenience and fixes my "show" apartment up to par. Talked to the lease office and new management in person, I was told the dishwasher would be fully replaced the next day, I've heard nothing back yet, it was not fixed. Thanks. Catfish experience
• DG

  D Green

  Sep 29, 2026
  5.0
  Walked around with Trameka. Loved her and the one bedroom with the white countertops was gorgeous. Reasonably priced for Huntersville and being right across from Birkdale village.
• JK

  Jennifer Knight

  Sep 5, 2026
  1.0
  I am currently a resident at Greys Habor. My first complaint is the LACK of ability to communicate with anyone in the office. I was charged over $60 for trash one month. When I called to ask why I was billed this outrageous amount for just trash, I was NEVER contacted back. Then we had a pest issue, contacted the office and nothing, of course!!! The apartments are supposed to spray every so often, but they aren't. The biggest issue here is the lack of communication and response when there is an issue and you are unable to reach anyone!!!
• LK

  Lamira Kobegenova

  Jul 12, 2026
  1.0
  I would not recommend living at Greys Harbor at Lake Norman. For months, we have been dealing with a recurring issue where our upstairs neighbor repeatedly allows their dog to urinate on their balcony, causing urine to drip directly onto our patio. This has created an unsanitary environment, unpleasant odors, and has made it impossible to comfortably use our outdoor space. Although we have reported the issue multiple times and provided photos and videos, the problem continues. Management has sent notices to the neighbor, but the behavior has not stopped, and no effective long-term solution has been implemented. Residents should not have to worry about animal urine dripping onto their patio or personal belongings. In addition to this issue, the property is often poorly maintained. The pools are frequently dirty, pet waste is left around the community, and overall cleanliness does not reflect the rent residents pay. Good customer service is measured by how problems are resolved, not just by acknowledging them. Unfortunately, after repeated complaints, we are still living with the same issue. I hope management takes resident concerns more seriously and implements lasting solutions instead of temporary responses.