Broadstone Village

Reviews

• TK

  Titus Kanu

  Jun 27, 2026
  5.0
  Roberta took care of all my needs. Outstanding customer service. I felt welcome and comfortable!
• AM

  Alecia Mullins

  May 28, 2026
  5.0
  Roberta was amazing !!! Definitely the reason for me wanting to be apart of the community!!
• IU

  Irebe Uwimana

  May 4, 2026
  1.0
  I’ve had a very disappointing experience living here, mainly due to the management team. The customer service is by far the worst I’ve dealt with—there’s a clear lack of professionalism and consideration for residents. It often feels like the leasing office staff dislike their jobs, and unfortunately, that attitude directly impacts the overall living experience. Communication is a major issue. Concerns are either ignored, handled poorly, or met with unhelpful responses. In particular, the assistant manager demonstrates a consistently negative attitude and lacks basic communication skills, which makes resolving even simple issues frustrating. Another concern is the way fines and charges are handled. Residents may be charged for unclear or seemingly random reasons, and when questioned, management tends to deflect by vaguely referencing the lease agreement without providing clear explanations. While the neighborhood itself is decent, the management significantly takes away from what could otherwise be a positive living environment. I would strongly advise others to consider this before signing a lease here.
• AB

  Augustus Borden

  Apr 28, 2026
  5.0
  Roberta was pleasant helpful made And made registering for the apartment and getting things done very easy what a delightful person
• HS

  Haley Suits

  Apr 23, 2026
  5.0
  Roberta was kind, caring, and awesome throughout the application and leasing process! She was helpful and communicated updates with us in a timely manner!