Ryan Homes at Kipling Village

Reviews

• JJ

  Jam

  Jun 15, 2026
  5.0
  As a first-time homebuyer, I had no idea what to expect when starting this journey. From the very beginning, Zachary and Matt at Ryan Homes helped ease my worries and gave me the confidence and knowledge I needed to begin the path to homeownership. I honestly did not expect the level of transparency, communication, and detailed information that both Zachary and Matt provided throughout the process. Matt, the loan officer, clearly explained what I needed to do to get started and went far above and beyond what I expected. He was respectful, courteous, patient, and understanding of my situation. I truly believe I would not be this far along in my home-buying journey without his expertise, guidance, and support. As someone completely new to the home-buying process, I never felt intimidated, pressured, or rushed. Instead, Matt and Zachary took the time to educate me, answer my questions, and make sure I understood every step along the way. They treated me with patience and respect, which made a world of difference as a first-time buyer navigating such a major life decision. Zachary Dilday, the sales representative, was straightforward, honest, and transparent about what was available to me and what I could expect throughout the process. He was incredibly kind, welcoming, and knowledgeable. At one point, I explored other options, but the experience elsewhere was dreadful and could not compare to the level of service and care I received from Zachary and Matt. Buying a home is one of the biggest financial decisions a person can make, and Zachary and Matt earned my trust from day one. Their honesty, transparency, consistency, and willingness to answer every question gave me peace of mind throughout the process. I always felt informed, supported, and confident that they had my best interests at heart. Both of these gentlemen deserve tremendous recognition for their dedication, professionalism, and commitment to their customers. I never felt like I was just another sale. Instead, I felt that they genuinely cared about helping me achieve my goal of becoming a homeowner. While selling homes is their job, it is clear that their hearts are in what they do. They take the time to understand people's circumstances and help them overcome obstacles, which speaks volumes about their character. **Update: July, 09 2026** Although things ultimately did not work out and I wasn't able to purchase a home through Ryan Homes, I felt it was important to come back and update my review because the character of the people I worked with deserves to be recognized. Sometimes circumstances simply don't align, and despite everyone's best efforts, the outcome isn't what you hope for. Throughout that process, however, Zachary, Matt, and the entire Ryan Homes team never stopped trying to find a way to help me. They explored every option available, remained honest about what was and wasn't possible, and continued to treat me with the same patience, respect, and professionalism they showed from day one. What impressed me most is that their commitment to helping me never felt conditional on making a sale. They genuinely cared about my goal of becoming a homeowner, and they invested their time, knowledge, and energy into trying to make that happen. Even though I didn't end up getting the home, I walked away with tremendous respect for the people behind the process. Not every home buying story has the ending we hope for, but the way you're treated along the journey matters just as much. Ryan Homes has a team of people who work diligently, communicate honestly, and truly advocate for their clients. For that, I will always be grateful. Thank you, Zachary, Matt, and everyone at Kipling Village for your hard work, your integrity, and for never giving up on trying to help me. While this chapter didn't end the way I had envisioned, I will always appreciate the kindness, dedication, and genuine care you showed me throughout the entire experience. My experience is based on the integrity and effort of Zachary and Matt, not just the outcome. Thank You both.
• CC

  Chickenkeeper

  Jun 5, 2026
  5.0
  At first I didn’t like the idea of having to get an appointment to meet with someone, but after meeting with Zach Dilday I had to change my mind. He was very informative and the one on one meeting resulted in us getting all the information we needed. He was very personable and knowledgeable. I felt like he was sincere and dedicated. He has gone above and beyond answering our questions and with moving forward with our home purchase. It was a great experience.
• TB

  Ted Biser

  Jun 1, 2026
  5.0
  We happened by one day and stopped in for a look. Zach, our salesperson, was friendly, knowledgeable and answered all of our questions (even the ones that may have been silly). We ended up purchasing a home the next day. Zach has been available whenever we had questions (something you don't always get these days once you sign a sales agreement). We are very happy with our decision to purchase from Ryan Homes. Zach introduced us to Andrew who is our construction manager. He has also been most helpful. Andrew sends us videos at least once per week showing the progress that is being made on the new home. This is a great feature.
• BB

  Bob Berkowitz

  May 30, 2026
  5.0
  The Ryan Homes team at the Kipling Village area are the best, I have been in construction for 50 years and these guys don't miss a thing. Zach and Matt on the construction side are Two of the best guys you will ever meet and they keep their contractors on point in every way. My home site was always kept clean and free from surface obstructions. The once a week walk thru/ video was a real treat seeings how I'm in California. Not only are they great at their jobs but they are the kind of guys I would like to be friends with, as soon as my house is finished I'm going to have a BBQ lunch for them. I would also like to point out how helpful Corey has been on the Financial Sid of my build. Cory is always on his game as well, anytime I had questions or didn't understand something he was quick to explain in detail to me. These guys make building a home fun. Thank you guys for assisting me as you build my retirement home, can't wait to move in!!!!! Ryan Homes, you have assembled the best team ever. With much respect, Thank you. Bob Berkowitz.
• MP

  Michael Paul

  Apr 24, 2026
  5.0
  We initially visited from Burlington, NC, not realizing that an appointment was required. A gentleman named Zach greeted my family and me at the model home and explained that he had another appointment scheduled and would not have time to meet with us that day. We completely understood since we did not have an appointment. A couple of months later, we decided to return with our realtor and scheduled an appointment to meet with Zach. On the morning of the appointment, he met us at the door. I explained that we were looking to move closer to our daughter, son-in-law, and grandchildren. Zach explained the steps involved in building a home in Kiplinger Village, provided pricing, and answered all of my questions in a timely manner. I thanked him for his time, and we went on to two additional appointments to see what other builders had to offer. After the second appointment, I knew I wanted to move forward with Ryan Homes. We returned and met with Zach, who was able to meet with us again before his next appointment. By the second visit with Zach, we were sold and placed a deposit. Zach is very knowledgeable about Ryan Homes and does an excellent job working with clients. I highly recommend Zach and am truly looking forward to working with him until the house is completed and we move in. I hope the project manager will be just as wonderful as Zach.

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