Featherstone

Reviews

• AH

  Alyssa H

  6 days ago
  5.0
  I have had a great few months here. The staff is amazing- whether that be maintenance staff (shoutout Tim!) or office staff. Our apartment looked great when we moved in and our community area is very well maintained. The staff does all they can do to keep up the care of our community and I appreciate them so much!
• SI

  Samantha Icenhour

  Oct 8, 2026
  5.0
  I toured yesterday with Tiffany. The complex was immaculate as well as the model apartment. You can tell time has been put in to keeping everything up to date, clean, and taken care of. Tiffany was great, you can tell she's experienced in her area and loves what she does. I read the other reviews and to me it sounds like people are mad because they got away with whatever they wanted to do and then didn't like the consequences when held to their lease, rules, and regulations.
• VW

  Veronica Williams

  Oct 2, 2026
  1.0
  I do not recommend living here. When I first moved in the AC in the unit was not working. They would keep telling us that they were going to fix it and that they sent people out, but there were multiple times where I stayed home to wait for them to come and they never came. They ended up giving us a singular AC unit that was not enough to cool the entire apartment especially when temperatures were above 80° as I moved in June 2025. I even once waited in the front office for two hours when they told me that they were going to bring the unit to our apartment and they never did. My roommate ended up purchasing her own and I used the one provided by the office as like I said one unit was not enough to cool the entire apartment. The office staff dragged their feet for everything and never had answers for this issue. The staff also tended to arrive late, on multiple occasions, I showed up on the hours that they have posted and the door would be unlocked as I believe it is automatic, but the staff didn’t show up until 20 minutes later. When my roommate and I complained the manager proceeded to tell her that she should not have renewed her lease if it was such a big issue. On top of this, the pool was being renovated all summer of 2025 and they only opened it like the week of Labor Day, so it was only open for a few days before they closed it for the rest of the season. We’ve had multiple times where we were charged extra on our water bill and had to continuously call for them to fix it. They rarely ever answered the phone. You would have to call multiple times in a row to get a hold of someone. Once I called multiple times back to back because I got tired of being ignored by the front office and even when you left a voicemail, they never called back. I was told by the property manager that I was “doing too much” because she had been in the room with other residents and it made the phone beep every time I called. When I asked her name, she told me and let me know that she was the property manager, as if to let it be known that there was nothing I could do about her attitude. It is extremely distasteful for a professional to act that way. Especially if it is the fault of your own poor staffing. The same is true for the company that owns the property, Ari apartments. They are quite difficult to get in contact with no matter when you reach out. I recommend living elsewhere.
• BB

  BriannaH

  Sep 21, 2026
  2.0
  unsafe property. Management does not care about anything but these google reviews and collecting rent. Its only a matter of time before somebody gets hurt out here and management will still be hiding in the office doing pretending everything is normal. Multiple hit and runs in the parking lot, domestic violence repeatedly, and there is a ton of noise transfer between units. Hi Tiffany since I know you’ll be reading this soon. ETA: I had a conversation in person and received and responded to an email from management on the day this was posted so I’m not sure why I would need to email again.
• TW

  Tina White

  Sep 15, 2026
  1.0
  I have lived here for nearly two years and never experienced the level of disrespect I’ve faced since new management took over in March. The new property manager is completely unprofessional and unfit for this role. She came in and immediately fired the entire previous staff, who were the only remaining employees who actually treated residents with professionalism. She speaks to residents unprofessionally and refuses walk ins, demanding to make an appointment with her that are never offered same day. In the two years of living here, I’ve never had to book an appointment just to bring an urgent matter to management. To make matters worse, bringing issues to her attention resulted in a significant renewal rent increase. While she is clearly new and likely overwhelmed due to a lack of proper training (which is self-inflicted, considering she fired everyone who could have trained her), that does not excuse her total lack of empathy, respect, and basic customer service skills. I originally signed my lease here because of the initial supportive management team, and I am sad to say I am now leaving for the exact opposite reason: horrible new management. Save yourself the stress and look elsewhere.