DR
Donald Rodgers
2 days ago
Dear Brad, Jacob, and Sarah,
I just want to take a moment to sincerely thank all of you at Element Mortgage for everything you did to help me with my mortgage loan.
Your knowledge, patience, communication, and willingness to help throughout the process meant a lot to me. Buying a home can be stressful, but you made the mortgage process much easier and kept me informed every step of the way.
I truly appreciate all of your hard work and dedication in helping me get to the finish line. Thank you again for everything—you all were amazing to work with! Sincerely,
Donald
I had an excellent experience working with Jacob and the team at Element Home Loans, including Angela and Brad. From start to finish, they were professional, knowledgeable, and extremely experienced.
What stood out most was their honesty, integrity, and straightforward communication. They made the entire loan process simple and easy to understand, kept me informed every step of the way, and were always available when I had questions.
I would highly recommend Jacob, Angela, Brad, and the Element Home Loans team to anyone looking for a mortgage or home loan. It was a great experience, and I will absolutely do business with them again in the future.
GB
Gage Benevento
Aug 12, 2026
My wife and I were purchasing our first home and immediately learned the whole process can be very confusing and it’s hard to find people to trust. We were introduced to Jacob and he quickly got on the phone with me and explained the entire process. He was able to answer all the questions I had, and I immediately wanted to work with him and his team. Jacob, Sarah, & Brad were all great to work with and made my first home purchase much easier than I expected. Can’t wait to work with you guys again in the future. Thanks for everything!
KC
Kyarra Carpenter
Aug 11, 2026
We had such a great experience working with The Mortgage Planner Team on our first home purchase! Buying our first home felt like such a big and overwhelming process, but the entire team made everything feel smooth, straightforward, and stress-free. Everyone was incredibly helpful, knowledgeable, and responsive throughout the entire process.
We are so grateful to the entire team for guiding us through each step and making our first home-buying experience such a positive one. We truly felt like we were in great hands from start to finish and couldn’t recommend The Mortgage Planner Team enough!
Jacob Roche at Element Home Loans was outstanding to work with from start to finish. He made the entire mortgage process clear, organized, and stress-free by keeping us informed every step of the way. His communication was excellent, he answered every question promptly, and he took the time to explain all of our financing options so we could make the best decision.
If you’re looking for a knowledgeable, honest, and responsive mortgage lender, I highly recommend Jacob Roche and the team at Element Home Loans. Their professionalism, attention to detail, and commitment to outstanding customer service made the home loan process smooth and efficient. Whether you’re buying your first home, refinancing, or purchasing your next home, Jacob is someone you can trust to guide you through the process with confidence.