Parkside At South Tryon

Reviews

• HE

  Harrison Edwards

  Sep 29, 2026
  1.0
  I'm sad to be writing this because I enjoyed the people in the community and think this community is a good value for the location. I moved out about 2 months ago and they charged me $1311 for cleaning fees. They never called to let us know of these charges and my new address was the forwarding address for our deposit yet they never sent written notice of the charges either. Unfortunately, I received notice from a debt collector on Friday of these charges and was informed it was now on my rental record and their was nothing I could do to refute them because too much time had passed. So, I promptly paid the charges. Now all I can do is warn prospective tenants of the shady practices they may face living here.
• ML

  Monkey Luffy

  Aug 30, 2026
  1.0
  Woke up this morning to two homeless guys sleeping in the street. The guy on the stairs was originally sleeping in the back of a black pick up truck being building 640. Dog poop bins are overflowing Maintenance tickets take forever to get done. A/C will break non stop all summer and maintenance will try to make excuses on why it can’t be fixed. Apartments flood often(check other reviews) They(parkside) will randomly shut the water off for over 8 hours with no warning so good luck if you were in the middle of a shower or taking a dookie on the toilet lol. Can’t wait to leave!
• BB

  batuque2012

  Aug 19, 2026
  1.0
  DON'T TRUST THE MODEL APARTMENT — that's just bait. Over two months living with municipal housing code violations while management hides behind silence. I'm writing this review not out of anger, but out of genuine concern for anyone considering Parkside at South Tryon. If my terrible experience saves even one family from what I've lived through these past two and a half months, it will have been worth writing. Before I signed my lease, a leasing representative showed me a beautifully furnished, immaculate model apartment — the bait. Every appliance worked. Every surface was perfect, the paint flawless. That is what convinced me to sign a 15-month lease. Please understand this: that model apartment is not what you will receive. What they show you and what you get can be two completely different things. I moved in on May 28, 2026. The apartment was delivered in conditions far below reasonable: damaged appliances, deteriorated flooring, poorly maintained paint, windows and doors that didn't work properly, and dirty — very dirty. The property knew the condition of the unit and, knowingly, never provided me with a document to indicate what repairs needed to be made — a document I should have received within the first 48 hours, according to the lease agreement. A week later, tired of repeatedly requesting it, I submitted a formal condition report with photographs. From that day on, my ordeal began, simply from demanding what I was rightfully owed under the lease. Repairs trickled in one at a time. The washer and the microwave had to be replaced twice — they don't keep replacement appliances in stock, and the one they finally installed didn't work either. The property manager lacks any real management ability. She is incompetent and irresponsible toward her residents, and on top of that, condescending. She never showed genuine interest in solving these problems — only in making them disappear from her sight without actually fixing anything. The maintenance staff, additionally, is understaffed and poorly trained. Having received no support from local management, I turned to corporate channels, emailing the Regional Manager and the President of Banner Property Management. I received late, minimal responses with no real follow-through. The pattern became clear: their strategy is simple. Don't fix what needs fixing, and wait for the resident to get tired of asking. After two and a half months of living amid unresolved repairs, I got tired and brought in the City of Charlotte. I filed a formal complaint with the City's Code Enforcement Division. An inspector visited my unit and issued Case Number 20260039196, formally citing NINE separate housing code violations. This is not my opinion. This is the City of Charlotte confirming, in writing, that this property failed to meet basic housing standards for more than two months while I lived here. After months of inaction, and only because of the pressure of facing financial penalties from the city, the corporate office has now initiated direct contact with me, expressing willingness to resolve my issues. We'll see. Photos attached, which speak louder than words. Judge for yourselves whether this is a community you want to trust with your home. If you're touring this property: ask to see the exact unit you'll be assigned, not the model. Get everything in writing. And know that if something goes wrong, you may be completely on your own.
• JF

  Junior F

  Jul 21, 2026
  1.0
  Been hot in my apartment all summer they keep saying they gone fix it and yet I’m still in here sweating I got kids with no AC I put in multiple requests and went to the office multiple times and guess what it’s still hot in here my ac unit keeps freezing over them leaking creating mold
• AR

  Alexis Ruiz

  Jul 21, 2026
  5.0
  (Disclaimer this property is under new management since I moved in Feb so I know my experience isn’t the same as some recent comments) Moved in back in February so transition from cold weather to hot. Had to let time settle in. 1) I love the layout of my apartment. 2) management is 10/10 💕 amazing team! Work orders that are put in are responded to with in NO MORE than 24hrs. The management strives to keep our community clean and I can say the community does a well job keeping up for the most part.(everyone has their dayyysss).. It’s quiet. Everyone is respectable. Friendly. The list goes on! Clt has many hidden gems and I say I’m a good distance from night live weather it’s going to south end or near sc. anyway the property is amazing. Move in! Lol

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