Link Apartments Montford

Reviews

• CC

  Christi

  1 day ago
  1.0
  The facilities look really nice and the location seems great, but my experience trying to communicate with the leasing team has been impossible. I tried to tour the property last weekend, and the website allowed me to schedule a tour for Sunday. After scheduling I noticed Google indicated the office was closed on Sundays, but since the property’s own website showed availability and their AI system sent me a confirmation, I assumed the appointment was valid. When I arrived, no one was there. Fortunately, there was an option to do a self-guided tour, so I was still able to see the model unit and really liked the facilities/ area. After the tour, the AI system followed up and asked whether a leasing agent had been available to answer my questions. I wasn't sure its capabilities but decided to respond that no one was there. It apologized and said a “colleague” would reach out, but no one ever did. Later in the week, I realized that the actual unit I was interested in appeared significantly different from the model unit, so I scheduled a virtual tour to get more information. Again, the AI system confirmed the appointment and said someone would reach out with the details. About an hour before the appointment, it contacted me again to confirm. I confirmed and mentioned that I still had not heard from anyone. It again said a “colleague” would reach out right away. No one did. Shortly before my scheduled virtual tour, I called the office directly, but the call went to voicemail. I left a message and more than 24 hours later, still have not received a response. While the area and apartments seem extremely nice, I have been trying to get in touch with someone since last Sunday and sadly have yet to speak with a single actual person at the property.
• AH

  Alyce Hogan

  4 days ago
  5.0
  Moving to Charlotte and finding a place to live was difficult because there are so many different experiences and mixed reviews. I’ve now lived here for almost two years and have had a wonderful experience, especially when it comes to the maintenance team. I’ve had some pretty unusual maintenance requests, and the team has always responded quickly, professionally, and with a positive attitude. I’ve truly been very happy living here and would absolutely recommend it to anyone looking for a place to live in Charlotte.
• MH

  Michelle Hernandez

  Jul 24, 2026
  3.0
  It’s been over a year since I’ve moved out and did not have a chance to leave a review. The only thing I really miss about this apartment was the natural lighting in our apartment, the maintenance crew who were only on point and the area. Both my roommate at the time and myself had a meh experience. We lived on the first floor and unfortunately with the thin walls you can hear everything regardless of it having high ceilings. We also lived right in front of the pool in phase 1 and we barely open our balcony door bc there were a roach issue near the pool during the summer time. The few times we open them I had to them kill some roaches. 🤮 every girls nightmare. The hallway always smells like weed. The trash room was gross, always smelled bad ( they put air freshener it work a bit towards the end but idk if that’s still a thing) and the carpet in the hallway didn’t seem like it was cleaned. Staff would never really answer the phone, we had to physically walk to the office and speak with someone. Never used the mail room because other residency would complain about stolen packages. During our time there phase 2 had a good set of cars broken into. Also there were a handful of false fire alarm went off at night, during the day. Not fun. I had a mid experience but I wouldn’t recommend this complex.
• AF

  Amanda Ferreto

  Jun 1, 2026
  1.0
  Cool if you’re wanting something cheap temporarily…Next door is way better though.
• LE

  lydia eisenhart

  May 22, 2026
  5.0
  I have lived at the Link Apartments Montford for 2 years now and just re-signed for another year. I have thoroughly enjoyed my time here and am excited about continuing here. Every single time there was a problem (loud pool, loud neighbors, maintenance requests, etc), the staff fixed it immediately. The Maintenance staff- specifically Juan is so on top of things. They do such a good job responding to requests and making sure that things are well kept. The leasing office is easy to get a hold of and make sure to help wherever they can. I have had no bugs in the apt which is HUGE when looking for a new space. I cannot recommend here enough!!