Commons at University Square

Reviews

• DP

  Dustin Powell

  Jun 19, 2026
  1.0
  I drove over four hours from Virginia for a scheduled apartment tour on June 19, 2026, at 3:00 PM. I had both a confirmation email and text message confirming the appointment. Despite arriving approximately 15 minutes early, no one was available for the scheduled tour. I called multiple times, sent text messages, knocked on the office door, and waited more than 20 minutes past the appointment time. Unfortunately, no one answered, responded, or showed up. This was an extremely disappointing experience and a complete waste of time and travel expenses. A confirmed appointment should be honored, or at the very least, prospective residents should be notified if staff are unavailable. While waiting, I walked around the property and observed broken mailboxes and trash scattered around parts of the complex, which further raised concerns about the property's management and upkeep. I understand that unexpected situations can occur, but the lack of communication, professionalism, and respect for a prospective resident's time is unacceptable. I would strongly encourage management to review its scheduling and customer service practices to prevent others from having a similar experience.
• KR

  Kristina Royal

  Jun 18, 2026
  1.0
  Most of the units have water leaks and damage and mold the picture must be from when they first build these apartments cause it looks nothing like this half of the apartment complex has no ac
• DW

  Dewuan Wilson

  Jun 18, 2026
  1.0
  DO NOT CONSIDER MOVING HERE .RATS , ROACHES, RODENTS , MOLD !!!! Unprofessional property management and no clear communication.
• T1

  Tavari Parker (DJ 1Luv)

  May 28, 2026
  2.0
  I’ve been emailing and calling non-stop trying to get answers on the apartment I applied for this is very unprofessional, I’m just trying to get answers on where I’m at with the process but nobody can ever answer the phone or answer emails
• MH

  Mercedes Holt

  May 23, 2026
  5.0
  My move in was very smooth, everything that was advertised was provided(move in specials). The ladies was very nice and polite . I love my apartment.