"Call until you get a hold of the local office" ive called so many times and different hours and no one ever answers at the local office. Not to mention the call center is rude and instigating.
AC
A. Crawn
Apr 9, 2026
5.0
Honest great
CB
Carol Bromback
Mar 19, 2026
5.0
Mariah Ripken and her staff here at Carolina Gardens are AMAZING!!
MS
Mark Stomp
Mar 13, 2026
1.0
Alison at Carolina Gardens is non responsive. Either no response or many days to respond. No follow up, no follow thru, and no action. Very disappointing!
AC
Amanda Campbell
Mar 6, 2026
1.0
Wish i could put zero stars!! My experience with Associa Carolinas has been extremely frustrating, particularly when dealing with DANA SCOTT. Communication has been unprofessional and it appears that basic due diligence is not being done before contacting homeowners with accusations.
For example, I was previously accused of a trash can violation that was not even related to my property. I provided Ring camera footage and additional photos showing that the trash can in question belonged to another neighbor and that my trash can had already been moved. Despite providing clear evidence, it appears that the issue was never properly reviewed or corrected in their records.
More recently, I was contacted and harassed again with questions and assumptions that should have already been addressed if the records had been reviewed beforehand. As a homeowner, it is frustrating to receive violation notices and inquiries that are based on incorrect information or incomplete review of the facts.
Before reaching out to homeowners, management should take the time to verify records and ensure the information they are referencing is accurate. Situations like this create unnecessary conflict and stress for residents.
I strongly recommend that Associa Carolinas improve their record-keeping, internal communication, and review process before contacting homeowners about alleged violations. Leadership (EDWARD CORDLESS AND LYNN HARMON) and support has already been contacted with no proper resolution. They are definitely NOT recommended! SO WATCH OUT!!
Frequently Asked Questions About Associa Carolinas
What type of services does Associa Carolinas provide?
Associa Carolinas is a community association and property management company serving North and South Carolina.
Where is Associa Carolinas located?
Associa Carolinas is located at 6000 Fairview Rd #1200, Charlotte, NC 28210, USA, in the Associa Carolinas building.
What are the business hours of Associa Carolinas?
Associa Carolinas operates Monday through Friday from 8:30 AM to 5:00 PM, and is closed on Saturdays and Sundays.
How can I contact Associa Carolinas by phone?
You can reach Associa Carolinas by phone at +1 704-944-8181.
Is there an email address to contact Associa Carolinas customer service?
Yes, customer service can be reached via email at customerservice@associaonline.com.
What is the website for Associa Carolinas?
The website for Associa Carolinas is https://www.associacarolinas.com.
What categories does Associa Carolinas belong to?
Associa Carolinas is categorized under Associa, Property Management Company, Property and Building Maintenance, and Community Association.
Are there any restaurants near Associa Carolinas where clients can dine?
Yes, Ruth's Chris Steak House, an American steakhouse restaurant, is located nearby and is a great option for dining before or after your visit.
What nearby professional services are close to Associa Carolinas?
Nearby professional services include Aares Staffing and The RJC Group, which could be valuable resources for business- or staffing-related needs in the area.
Are there any community or event organizations near Associa Carolinas?
Yes, Charlotte Gay Pride Events and Inspire One Billion People Incorporated are nearby organizations focused on community events and social services, offering opportunities to engage with local community initiatives.
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